Kimberli Charleen Zazzi

I came to this office based on reviews. I will never do that again! This process has been a long one and I wasn't updated by the office unless I called and asked. They even filed a complaint on my behalf without showing me a draft to ask if it was even accurate. Now I'm waiting for my car to be surr...endered and when I called and asked about it I was told "oh believe me we want to get paid too..." Well it isn't about "getting paid" to me - it's about getting a vehicle to replace the one that has been dead in my front yard since October 2018. It was an unprofessional statement and more than that it is SUPER FRUSTRATING to know that my case was only about money to them and not the fact that the vehicle I was in almost killed me. So here I still await the information on turning in the car so I can get a new one and they can get paid. Now that they know I am upset when I call in I am put on hold and sent to a person who tells me I just need to be patient. Nice! So if you want a super frustrating attorney who keeps you in the dark and is only concerned about her pay check then hire this one.

Amazing Results from Lemon Law Pro Group I wanted to let everyone know that has been dealing with problems with a new car, and getting no response from Customer Care or the dealership, then it is time to contact the Lemon Law Pro Group. I had purchased a new 2017 Chevy 1500 and from the test driv...e had experienced problems with the transmission. I had exhausted my efforts with GM’s Hotline and the Local dealerships and decided to get an Attorney. Kimberli was amazing and her Team was extremely supportive and helpful, from day 1 to our final settlement almost 6 months later. They were forced to deal with multiple GM Attorneys and delays, and never gave up. They kept me informed about the process and what to expect and constantly told me to be patient, and this is not something I do well. I felt extremely confident in Kimberly’s ability to resolve this matter and not settle for less than what I deserved. She contacted me yesterday to let me know they had settled with GM, and I could not be more pleased with the final outcome, She was able to get me every dollar I have spent. I could not have been happier and excited that this nightmare was over. If you have any questions about making a formal claim, send them an e-mail and you will not be disappointed, they are absolutely amazing P Gallagher

Kimberli Zazzi is THE BEST! I found myself in a scary situation with my new car, which broke down a total of 7 times! I thought I was stuck and alone in this until I found Kimberli at Lemon Law Pro. She is so caring and fought so hard to resolve my case! She always made me feel as if I was family was... always so caring. Her professionalism is through the roof because by the time my case was resolved (3 months!) I sure felt like a part of the Lemon Law Pro family. Thank you Kimberli for your constant kindness, understanding, compassion and professionalism. If you find yourself in a situation with your car like I did, please contact Kimberli at Lemon Law Pro! Thank you!

If I could give Lemon Law Pro a million stars, I would! Making the decision to hire a lawyer and go through the lemon law process was difficult. I had never gone through this before and had no clue what to expect. Well, I was completely blown away by the amazing work of everyone at Lemon Law Pro, and... especially my lawyer Kimberli Zazzi. Kimberli called me herself and spent over an hour with me on the phone. She answered all my questions and explained the entire process in detail. From there, Kimberli and her staff kept me updated throughout the entire process. I never felt unsure about what was going on! When they found out that we won the case, Kimberli again called me herself to share the good news! I was amazed by how personal she made this experience. She made me feel like I was important, not that I was just another client. She always took the time to listen, explain and clarify. Additionally, all the staff who worked in her office were always so kind. Whenever I had a question, I always had a response within minutes. It almost felt too good to be true, but it wasn't! When the time came for me to surrender my vehicle, the agent inspecting my car said there were additional damages that I would be required to fix prior to surrendering the vehicle and receiving payment. I called Kimberli, and within 15 minutes they got all the charges waived and I walked out of there with a check, and WITHOUT a headache. I could not be more grateful for this experience and would recommend Lemon Law Pro to anyone and EVERYONE.