Richard Ryan Hobbs

Lo contratamos para nuestro caso y el solo iba a la oficina algunas veces a la semana a revisar lo que sus ayudantes hacían, cuando hablamos con el, no tenía idea de nuestro caso, esperamos casi año y medio y no avanzaron nada en nuestro caso, afortunadamente pudimos romper el contrato y contratar a ...otro abogado que si nos ayudo. Lo que sucede es que el solo atiende y revisa su oficina eventualmente. Definitivamente no lo recomendaría . Mala oficina legal

I went in to do my initial request for DACA and had no problem. I was very pleasant with the job but this was back in 2015 since then I decided to come and do my renewal with them but this time they were way more unprofessional. First, I had to call several times for them to answer the phone. Not o...ne or two more like seven and in two different days. Second, I went in for the renewal process and was helped courteously, the process was prompt and professional but by my mistake I took a document back home that they needed so they asked me to send them a copy through email which I did immediately. Now after 24 days they call me to tell me they have not received the document which to me is way unprofessional. 24 DAYS and if you guys know the DACA process the days to submit your renewals is limited since you have to send it 120-160 days before. And there I lost about 24 days that I could have had my application processed taken away due to their unprofessionalism. They called me telling me I never sent the email when I did in fact the day they requested it. To me this is very delicate so it disappointed me to know that they had taken so long to tell me this. I'm a college student and DACA is very crucial especially for my financial aid. So while they do a good job doing the paperwork they lack professionalism in their customer service I hope they use this to fix their problems because before this I had no problem.