Margaret Glenn Akdeniz

After an initial consultation, we agreed to proceed with my case. I submitted a check for a substantial retainer. Big mistake. At the meeting where we agreed on the retainer, we laid out a calendar of actions. The first action, due a week later, was missed. And missed. And missed. Emails were no long...er returned. Phone calls were not returned. Requests for refunding the retainer were ignored. Only when I wrote a formal letter with a clear statement that I would initiate legal action to get the retainer fee refunded was there a response. The response was sufficient - a check arrived for the amount of the retainer - but it was not accompanied by any explanation of why, after taking my money, there was no action on any of the commitments nor any communication.