Robert Allen Henderson

I have submitted on October 15, 2017 and it was reopened on October 17, 2017. I know because the operator and transferred me to Benjamin Fuchs. And that I have already sent for an appeal and I believed my appeal had not been rejected. And here's the story at below: On October 12, 2017, Mr. Henderson... reviewed my case and he sent me an email requesting proof of payment, which I already paid to Mr. Melchior. On October 13, 2017, Mr. Henderson said that my case is closed because I did not show proof of payment and he contacted Mr. Melchior(dated 6/29) whether I paid to Mr. Melchior by cash and defended mr. Melchior without looking at June 30's document and why didn't Mr. Melchior show this last email where he said that he will file a claim for me. So, when you have reviewed my case, Mr. Henderson's review was inaccuracy and so that's why my appeal went through on October 17, 2017 and Benjamin Fuchs refused to conduct an investigation. I also reported to supervisor Susan Chan and she defended Robert Henderson and said that he has accuracy review, but his review was based on whether I had paid Mr. Melchior and it went through intake by Kelly Gerner, in inquiry. So, that's why he deserved 1 star.