Andrew Pugmire Hanson

Andy assisted me in two matters. The first primarily involved his paralegals researching a tax issue with a government agency. His staff worked efficiently to solve the mystery and the issue was resolved. The fees seemed reasonable and it was a great experience. The second was a commercial lease rev...iew and negotiation. Dealt primarily with Andy. His comments were very useful - he is clearly very experienced and knowledgable regarding these leases. He did, however, make me feel a bit like he was fitting me in, and he shuffled my lease to another attorney temporarily while he had bigger fish to fry. In general, he was polite on the phone and not difficult to speak with. The fees seemed high - I've worked leases with other attorneys and not seen such high fees - and I asked him to review the fees and see if they could be adjusted at all. I was very polite and praised him effusively, and said even if the fees could not be adjusted, I would simply appreciate being informed in the future when fees were heading north of a couple grand. We are a small cost-conscious startup and I thought he would understand. He responded sarcastically and angrily that I must not know the cost of good legal advice, and that he doesn't want to work with me going forward. He did offer a credit. I did value his advice and would have happily paid the full invoice if he felt so strongly in the fees. To me, they just lacked a bit of value. I responded apologetically and offered an olive branch, but received another haughty message in response. I've worked with 4 other attorneys (none of them RE specific), a couple of them being very prominent attys in their fields, and never felt value lacking or been treated this way. It was a very unpleasant way to be treated and an unpleasant experience in general. I would not wish any of my friends or colleagues to be treated this way, regardless of his expertise.