Juanita Guillen

I started my first meeting with Attorney Juanita Guillen on 06/14/2022, I specifically told her that my main purpose is to take my rental property back from the tenants who has not pay rent since Oct, 2021 and also broken multiple items in the lease and also caused city violation items due to their m...isbehavior. We both agreed that we need to get the property back asap so we can sell it and also will go at-fault eviction and not go non-fault eviction. (A couple of people were in that meeting, including my house agents). After the meeting, I signed the contract with them on the same day. Also by request, I sent her all the related documents for my previous UD case and paid the $2350 that day. 2 weeks later on 07/01/2022, I got a new bill $557.40. So I paid it and at the same time, queried the attorney why we had not started our UD cases yet at that stage after I spent almost $3000. I got the feedback that we are waiting for tenants to make a mistake and deny our entry so we can file UD or else we have to wait till Oct to file a NON-Fault eviction. I pointed out at that time that NON-fault eviction is not one of the options we initially had in our conversation since the tenants have many faults already. And on 07/08/2022, I got another $2000 bill for a trust request. So I sent the attorney another email to require the reason why we cannot start an UD case based on the current situation. Based on our back and forth email conversation, we both agreed to fix the city violation code first(most of the items caused by tenants, like trashs were around the property everywhere). So I sent the tenants entry notice to fix the city violation code. But on 07/20, we suddenly received the tenants email, saying that by the requests of our attorney, they gave us the list of their inhabitability issues to ask us to fix. I was in a shock since we never got noticed or discussed with our attorney for this info. So I sent out another email to ask for an explanation and also mentioned we don’t prefer to pay for any service we never get noticed or never agreed with. Then we got the email back from our attorney that she will terminate our attorney-client agreement. Later on, I got another bill for $1194.75 which also includes multiple charges for all the above actions the Attorney did without our agreement. They also double charged me for some items, like sending me an email(charge once) and then leaving me a message to check my email for 1.37 minutes and then charge me for 10 minutes even though we had an agreement earlier that we should use email not VM. The attorney also charged me 5 unapproved emails to send to the tenants' attorney but when I requested those emails, they were only able to supply 4 emails to me. I questioned the attorney for the legibility to send these emails without noticing me or getting the agreement from me. But Attorney Juanita insisted that they did nothing wrong in her last email. My complaint is that the attorney Juanita quit to be my attorney after billing me $4102.55($2907.8 has been paid) and did not make any progress on our UD case. Also she did something without noticing me or getting my approval which has messed up our plan and also charged me for what she did wrong for a couple of hundred dollars and insisted that she did nothing wrong. She also double charged me by sending email also VM for the same things, or charged more items and could not supply enough evidence for what they charged.

I had a very weird and annoying case and frankly I was just in no mood to put up with some of the back and forth hat so many lawyers make you go through just to talk you BUT this was NOT how Ms. Guillen acted toward me. She answered the call and right away skipped all of the dumb verbiage and went st...raight into listening and actually trying to help me rather than just thinking about herself like most lawyers do. I explained to her my situation and she gave me so much valuable advice that I literally had no more questions after that and felt so satisfied even though my case was really weird and ridiculous to say the least! I am so happy that I called her and that I found her in general. She was so honest throughout the whole conversation and her intention was actually to help and not just to make a quick buck from you which is extremely RARE these days, specially in her field! Thank you very much and you truly helped me and gave me a happy week this week! God bless you!

My apartment came under new ownership, and I was presented with a lot of paper work to sign as well as a rent increase. Ms. Guillen was very helpful explaining the language in the paper work what it meant to me as a tenant, and what my rights were concerning my new land lord, my new lease and my incr...ease in rent. This gave me such peace of mind knowing my rights and that I was not being taken advantage of as a tenant. Juanita was excellent in translating all of complex language of leases and agreements into layman's terms for me. I highly recommend Ms. Guillen to anyone that needs help with tenant issues.