Danielle Razzan Frances Al-Chalati

Ms. Al-Chalati demonstrated excellent interpersonal skills, right away she began to build not just a client-attorney relationship, but one where trust was the key factor. She did this by always speaking with me in terms that I could understand. Always clarifying why and when certain things needed to ...be said, written or materials produced. She expressed concern for me as a person always challenging me to look at the outcome with reasonableness. She allowed me to express what I wanted and she promptly educated me on what would need to be done for that to happen. I trusted her when she explained strengths and weakness of my case. In any question I asked of her she would always provide meaningful feedback and act upon it appropriately. Ms. Al-Chalati was a warrior when it came to analytical and research skills, she worked tirelessly spending many evenings and weekends preparing documents for the case. I know this because she made herself available to me, and I never had to bug her for attention. I would receive calls back from her even on weekends and often within minutes from the time I would ask a question. She was always available for phone conferences at my convenience, not her own. She involved me in the creation of a resolution without placing her opinions above mine. She kept my best interest at the forefront by advising and walking me through the process in a manner that I understood, always concerned about my emotional, physical, or financial interest over litigation. During mediation Ms. Al-Chalati’s skill as a negotiator was remarkable. Here she consistently demonstrated her ability to make wise decisions, take sensible risks and implement fair solutions when met with challenges. She conveyed wisdom and experience as she managed expectations selectively using leverage to help guide a resolution. Legal fees did not become a barrier to a settlement in my case. She delivered on her promise, I got a fair result, and most importantly I felt good about my outcome. Thank You Ms. Al-Chalati!