Robin Rebecca Jacobs

This office is unbelievable when it comes to customer service, receptionist put you on hold for a long time without coming back to the phone. Found out their is no one attorney for a client case, so do not expect to call and asked to speak to your lawyer, because you will not get a response. Failure... to communicate with the clients is so common, after calling so many times to the point it should be shameful. My experience is so bad that I will never ever hire an attorney without looking up the status of their credentials and checking to see if they have had some type of discipline against them. Since I could not rely on a single attorney my case suffered and I am still waiting for a settlement after several years, something that should of taken a year. And the sad thing is this office do not care. A client and their lawyer should have good communication and never be abandon.