Mark Jerome Warfel

I am sorry to say that I had a very negative experience with Mr. Warfel. It began with him being one hour late to our first court date with no communication until after I frantically called his office and cell several times. Afterwards, there was a 3 week period of complete non-communication despite ...several attempts on my part to get in touch. It turned out that there was a family emergency on his end, which I totally understand - however, shouldn't any professional organization have some kind of system for these types of situations? An email auto-responder, or access to his email by an assistant, anything? Instead, I was completely ignored for 3 weeks, which was unprofessional and insulting to me as a paying client. To add insult to injury, there were additional miscommunications when I requested my documents back, as I had given them original copies of paperwork. They told me they were mailed to me, and when I hadn't received them a week later, ignored me again when I tried to find out what happened. When they finally got back to me, it was discovered that they had never been mailed out at all. Meanwhile, I had been panicking (again), thinking the docs were lost in the mail. I'm sure my experience is not typical, as others have had positive experiences with Mr. Warfel, but I must be honest in sharing mine. I feel like my entire professional relationship with Mr. Warfel and his staff was filled with panic and anxiety from not ever knowing what was going on or having my calls returned. After the time and money I had invested in such an important case, I was extremely disappointed in the lack of organization, communication, and level of importance placed on my case.