Kelly K. Huang

I checked around and a friend recommended me. I was tired of getting B.S. from other attorneys and finally talked to a straight shooter. I didn't have to bug them for info on my case and progress and I got better result than I expected. For service, value, and results I was def. happy. Sent a few fr...iends after my case and friends being taken care of too.

Attorney Kelly Huang and Nelly the paralegal were very professional, my case was handle accordingly, and quite fast. Even though I really became pissed up three times. Irene the receptionist on the other hand MUST behave accordingly with her position at a law firm. She should be ashamed of her poor b...ehavior. I am not meant to be hung up when I call my attorney’s office, I am supposed to be heard when I am talking, My calls are supposed to be returned, by Irene in the case the paralegal, and/or the attorney are busy, she NEVER does. She is NOT supposed to be over talking when a client is initially talking, She has to become a better listener, and a more polite person, She lacks of the professionalism that is required for a position at any law firm, She can never refuse service to any client, that’s the reason for her to be there, and last but not least she should not instigate confrontation with her clients. I am paying over $1000.00 to be treated professionally and cordially. I am very disappointed at Irene daily behavior, I really don't understand how she can be holding a job being so rude and unprofessional, not only to me, but my friend had the same issues with her, which was at a different time, on a different case. This receptionist shouts at you on the phone, never give any messages to the paralegal, she is rude on the phone, and she usually is not willing to sincerely assist you when you call. My honest advice to all of you: Set up your initial appointment with either the paralegal Nelly or the attorney Huang, and from that point on just communicate with them via email. DO NOT waste your time dealing with IRENE. The receptionist IRENE is purely inept, grotesque at times, and her job performance is very poor. I personally dealt with Nelly the paralegal and I have no complains about her. Sincerely, MD