Susan A Light

We had a very complicated custody case that needed a lot of attention and immediate action. Susan took us on during one of her busiest weeks this year, knowing that we needed something filed in a matter of days in order to protect our child. Her superior work ethic, extensive knowledge of family law,... military statutes, and multiple state precedents were paramount in the success of our case. She made herself available to us via text and was prompt in returning all correspondence. She meticulously reviewed our files before each and every hearing and was always prepared for any possibility. Her staff was professional and courteous and when emergencies came up there was always someone working intensely on our case. We never felt ignored and were even given a discount for the times work had to be redone do to the urgent nature of our conflict. We encountered several roadblocks along the way, to include a military deployment, and nothing hindered Susan’s momentum. We could not be more impressed with, and grateful for Susan and her staff. We will not be considering anyone else in the event that we need any further legal assistance.

Over the phone Susan quoted my retainer fee to be between $4,000-$6,000. When in fact she charged me $7,500! I was hospitalized due to injuries caused by my husband in a Domestic Vilolace case and before I ever even met with Susan her assistant called me while hospitalized and told me I needed to ...sign the fee agreement and provide $7,500. For retaking her. As my divorce attorney. Her assistant stated. "TMC Hospital was just a few minutes away and was rught on her way home . ( I was charged $260. 00 for that $200. For her assistant coming to the hospital and $60 for texting me to see which room I was in. When her assistant came into my hospital room I was getting a blood transfusion as well as on IV Morophine. My brother told her he didn't think I should be signing any legal documents at the time due to my medical condition and the fact that I was on Morohine! She handed me the papers and showed me where to sign, which I did. The day I left TMC SUan called and I informed her I was not feeling well and was resting, but she proceeded to question me about everything I owned, vehicles, furniture as well as all my financial information. This call lasted two hours and happened, once again, before I had ever met Susan in person. At the end of the call she set up an appointment for me at her office the following Tuesday, just two days after my release from the hospital for internal bleeding. I drive to her office which is over 20 miles from my home to find it was closed. I called and text her a few times to find out why she wasn't there and an hour later she showed up. She explained that her assistant had taken the day off and took me into a room that was cram packed with boxes and files. Her office was in shambles the phone rang everytime I tried to explain my history, so we were constantly interrupted by her answering the phone and signing for packages being delivered. She quickly typed up some documents for my case, which instead of putting a hold on my husband's pension, by filling out a document incorrectly ,ended up freezing all my money!! approximately one week later, I phoned Susan and told her I had absolutely NO money to live off of....to buy food for myself and my animals. I asked her if I could get part of the Retainer Fee back to live on until the problem she had caused could be fixed and I could get to some of my own money to live off of. She said no, that she was unable to that and that I should try to locate a "food bank!" And ended the call by telling me she was "out to lunch with a friend." What a kick in the face! After thinking about the way she treated me I called later that same day and told her I no longer needed her service and would like my retainer money back. She informed me there was no way to get that done that day, she could not possibly get the money or a courier to bring it to me! I called a courier myself and text her askied her what time the courier could come and pick up my files and money owed to me. She text back stating he would have to be at her office by 5:00 PM. He arrived there at 5:00 PM AND SHE TOLD HIM IT WIULD BE AT LEAST ANITHER HOUR! He later told me Susan and her assistant were frantically trying to get things copied and put together. he then got another call and told her to call him when she was ready for him. She called him approximately an hour later around 7:00 PM. He then met me at I-10 and Houghto around 8:00 PM with a paper for me to sign and two white notebooks which contained a jumbled up mess of papers and 5 money orders, each for the amount of $500.00, from Fry's grocery store, a total refund if $2,500.. She had kept $5,000 of my retainer fee!! I

I have known this attorney for 15 years, and have seen her in and out of the courtroom. He intelligence in the legal field is outstanding, and she advocates for families and children. I have read some bad reviews, and I would strongly suspect they were written from the disgruntled losing side and the...y were not focused on the best needs of their own children; sad but true. She is superior in the courtroom, which is where you need her to shine. Well done!!!!

Susan Light and her assistant were really involved in our case. She goes all out in preparation and explains in detail what options there are and what she will do. She listened carefully and answered any question no matter if it was trivial or not relevant to the case. Her assistant also did this... and spent alot of time with details and questions . Susan also presented to us issues we had no knowledge of and were for our best interests in the outcome. She also has abundant qualified resources. Susan takes on anything in court and nothing surprises her or throws her off. We felt that we were completely represented and our best interests were a priority. She is aggressive in court in a way that showed intelligence and knowledge but not raving. Susan has also taken on a separate case for us (not marital) and looks at long term consequences and is again so through that we are confident we are getting the best effort. Yes, there are some problems with getting calls through but as my son's friend said if she's busy it means she's working hard. When she did get in touch we had her complete attention and she again took time to address any issues. She lets God use her in a great way.