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Charles J. Surrano

Insurance Attorney at Scottsdale, AZ

4.0   4 reviews
  • State Years
    Arizona - AZ 40 years
    New York - NY 45 years
  • Licensed for 40 years
    State AZ
    Acquired 1983
    Active Lawyer disciplined by state licensing authority in 2024
  • Licensed for 45 years
    State NY
    Acquired 1979
    Currently Registered

About Charles

Learn Charles’s areas of practice.


AV Preeminent Peer Review Rating


Charles J. Surrano, III Attorney
7114 E Stetson Dr Ste 300
Scottsdale, AZ, 85251-3251


4.0 / 5.0
  4 customer reviews
5 Star
4 Star
3 Star
2 Star
1 Star
Posted by Heather | November 18, 2021
This review is from a person who hired this attorney.
| Hired Attorney
I hired Charles and his firm to help me with a life insurance claim. He did an outstanding job and was always available with a quick response to any questions I had during the suit. We won the settlement and there is no doubt in my mind it was because I had Charlie representing me. If you want an attorney that will fight for you Charlie is the guy.
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Posted by anonymous | April 19, 2015
The Best
An attorney/friend recommended Charlie Surrano to me based on his experience in search of the highest peer-recommended plaintiff attorney. The name that came up, from major law firms, was Charlie Surrano who he then secured as his legal counsel. Does it get any better to get the name of your doctor's doctor? My attorney/friend has known Charlie for years and holds him in high regard. Although I never knew my friend when he practiced I have been told that as a litigator he owned the court room so for him as a former experienced litigator to recommend Charlie came with a distinct value. Charlie has been more of a legal sounding board for me as my case gets better positioned for litigation. Throughout that process he has been a knowledgeable listener and his intuitive instincts have proven on-point. This review would not be complete without acknowledging the staff that I have been in contact with when working with Charlie. Jennie and Christina are personable, responsive and another step above the professional standard norm.
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Posted by Sarah | April 11, 2015
Professionalism at its Finesst
Charles Surrano is the most professional, knowledgeable and courteous lawyer I have ever met. His experience and dedication makes his clients feel safe and informed. He and his staff go above and beyond in their service. I recommend Charles Surrano to everyone I know!
Posted by Russ | July 31, 2019
This review is from a person who hired this attorney.
| Hired Attorney
Horrible Experience
Hired Charlie back in March for case against insurance company. Agreed to take the case for 40%(!) of settlement. Despite promises, has done virtually nothing in 4 months. All calls roll to voice mail and are never returned. Repeatedly called main numbered until someone finally answered. After that, we received a letter from Charles Surrano withdrawing from the case. I honestly was shocked when someone answered the phone, as I assumed he was out of business. Something's not right with this firm, in my opinion.
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Response from Charles Surrano August 30, 2019
It is true I fired Russell and his wife as clients. I have rarely had to do so, but reserve the right to determine whom I will ultimately represent, especially in court. This matter never got that far. I was approached to take on their case in March. After several calls from his wife, where I spoke to her personally, I agreed in April to proceed. In that same month I was diagnosed with a serious back condition which would require extensive surgery. Not long after I went out for surgery and was on extended medical leave. While on leave, Russell had his wife call my office numerous times(he never called). My staff spoke with her each time and advised her of my circumstances. My staff advised me she seemed impatient at the prospect of delay in their case and began making demands. Consequently, I elected to free Russell and his wife from our contract so they might find other counsel. Although I spent hours meeting with them and reviewing their materials and researching their possible claims they were not charged anything. They have plenty of time to find other counsel and file their case. The inconvenience of their perceived delay caused them or their case no harm. Finally, the operation was a success and I am back at work full time working for my other clients, none of whom made complaints or statements such as Russell has made here. Indeed, clients and counsel alike were understanding and supportive during my medical hiatus. In all, it appears my decision to terminate my relationship with Russell and his wife was better for both of us.
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AVVO RATING 6.7 (Good)

Professional misconduct

This lawyer was disciplined by a state licensing authority in 2024.

Admonition and Probation issued in AZ, 2024
updated on 03/26/2024

An admonishment means the attorney did something wrong but may still practice law. While on probation, the State monitors the attorney's activities for a period of time in hopes that he or she will not repeat the behavior.

Work Experience

  • Founder
  • Surrano Law Offices
  • 1988 - Present
  • Special Assistant Attorney General
  • Maricopa County Attorney's Office
  • 1989 - 1990
  • Assistant Public Defender
  • Greene County Public Defender's Office
  • 1979 - 1981


  • Albany Law School
  • JD - Juris Doctor
  • 1978
  • State University of New York, Albany
  • 1975

Languages Spoken

  • English

Honors and Awards

  • AV Preeminent 5.0 out of 5 Peer Review Rated
  • Martindale-Hubbell
  • 2015
  • Best Lawyers in America
  • Best Lawyers in America
  • 2015
  • Super Lawyer
  • Super Lawyers
  • 2014
  • Super Lawyer
  • Super Lawyers
  • 2013
  • Super Lawyer
  • Super Lawyers
  • 2012
  • Super Lawyer
  • Super Lawyers
  • 2011
  • Super Lawyer
  • Super Lawyers
  • 2010
  • Super Lawyer
  • Super Lawyers
  • 2009
View all awards


  • Arizona Association for Justice/Arizona Trial Lawyers Association
  • The Face of Modern Disability Insurance Bad Faith
  • 2015
  • Various
  • Various Bad Faith Insurance Issues
  • N/A
View all publications

Speaking Engagements

  • 2015 Insurance Law Institute
  • Bad Faith Panel
  • 2015
  • Annual Symposium on Insurance Law and Bad Faith
  • Insurance and Bad Faith
  • 2014
  • Good Hands, Good Neighbors and Bad Faith
  • Long Term Disability Bad Faith
  • 2013
  • 14th National Advanced Forum on Litigating Bad Faith & Punitive Damages
  • Bad Faith
  • 2007
  • 2004 ATLA Annual Convention
  • How Not to Ruin a Bad Faith Case
  • 2004
  • The Ninth National Advanced Forum on Litigating Bad Faith and Punitive Damages
  • Expert Witnesses in Bad Faith
  • 2003
  • Disability Insurance Claims in Arizona
  • Disability Insurance
  • 2003
  • 2003 ATLA Winter Conference
  • Strategies for Obtaining Punitive Damages
  • 2003
  • The Eighth National Advanced Forum on Litigating Bad Faith and Punitive Damages
  • The Continuously Evolving Punitive Damages Formula: What Gore and Cooper Mean Now
  • 2002
  • The 5th Annual Advanced Forum on Litigating Disability Insurance Claims
  • Bad Faith Punitive Damages in Disability Claims
  • 2002
  • Disability Insurance Claims and Bad Faith in Colorado
  • Disability Income Claims and Bad Faith
  • 2002
  • Mealey's Bad Faith Conference
  • Trial Tutorial in Bad Faith Cases
  • 2001
  • Bad Faith and Punitive Damages
  • Bad Faith and Punitive Damages
  • 2001
  • 2001 ATLA Annual Convention in Montreal
  • Bad Faith Litigation Group
  • 2001
  • Sixth National Conference Bad Faith and Punitive Damages
  • Bad Faith and Punitive Damages
  • 2000
  • Learn at Lunch
  • Building and Winning Bad Faith Cases
  • 2000
  • Strategies for Success in Litigating Disability Insurance Claims
  • Bad Faith Disability Claims
  • 1999
  • Defendants' and Plaintiffs' Perspectives Analyzed at Fourth Annual Advanced ALI-ABA Conference on Life Insurance Litigation
  • Life Insurance Litigation
  • 1999
View all speaking engagements

Attorney endorsements

Received (5)
Given (1)
Endorse Charles
Insurance Attorney | Sep 09
Relationship: Worked together on matter
"I have worked with Charlie Surrano on several matters, and he fights hard to get his clients excellent results. He has a great courtroom presence, and he also knows how to develop the trial court record in the event an appeal becomes necessary."
Insurance Attorney | Apr 23
Relationship: Fellow lawyer in community
"Charlie Surrano is known in the legal community as a leader in the field of insurance bad faith. He is an attorney with integrity and dedication and I am pleased to endorse him."
Insurance Attorney | Apr 15
Relationship: Worked together on matter
"I endorse this lawyer. He knows insurance law very well and is especially good atinsurance bad faith"
Personal injury Attorney | Apr 15
Relationship: Opposing Counsel on matter
"I endorse this lawyer. Terrific trial lawyer. Expertise in bad faith litigation. Smart, creative and extremely effective."
Insurance Attorney | Apr 15
Relationship: Fellow lawyer in community
"I endorse this lawyer. Mr Surrano is an excellent lawyer.. I would highly recommend him to others including a member of my family if need be"

Avvo Contributions

This attorney hasn't created any legal answers in Q&A or legal guides recently on Avvo.

Scottsdale Insurance Lawyer Charles J. Surrano
Charles J. Surrano
Insurance Attorney
Scottsdale, AZ
Licensed for 45 years
This lawyer was disciplined by a state licensing authority in 2024. See details