Charles J. Surrano

It is true I fired Russell and his wife as clients. I have rarely had to do so, but reserve the right to determine whom I will ultimately represent, especially in court. This matter never got that far. I was approached to take on their case in March. After several calls from his wife, where I spoke to her personally, I agreed in April to proceed. In that same month I was diagnosed with a serious back condition which would require extensive surgery. Not long after I went out for surgery and was on extended medical leave. While on leave, Russell had his wife call my office numerous times(he never called). My staff spoke with her each time and advised her of my circumstances. My staff advised me she seemed impatient at the prospect of delay in their case and began making demands. Consequently, I elected to free Russell and his wife from our contract so they might find other counsel. Although I spent hours meeting with them and reviewing their materials and researching their possible claims they were not charged anything. They have plenty of time to find other counsel and file their case. The inconvenience of their perceived delay caused them or their case no harm. Finally, the operation was a success and I am back at work full time working for my other clients, none of whom made complaints or statements such as Russell has made here. Indeed, clients and counsel alike were understanding and supportive during my medical hiatus. In all, it appears my decision to terminate my relationship with Russell and his wife was better for both of us.