Quentin W. Lackey

I had a terrible experience with Quentin and his staff. Quentin told me he didn't have time to go to my Zoom hearing. So I thought I will just explain the situation to the judge myself on the day of the hearing. When the Zoom hearing started, a person told the judge he was from Quentin's office,... and he was representing me. I was utterly confused. I had never talked to this person before! Quentin never told me that he was going to send someone from his office. It turned out this person knew nothing about my case. He said nothing during the whole hearing. Because I had "representation", I was not afforded the opportunity to speak during the hearing. Another big issue is that Quentin's office performed work that I did not authorize. I emailed Quentin and asked him to pause the work on my case. He was aware of that. However, when Quentin was absent from the office for several weeks, his paralegal performed work on my case without my permission. On top of that, they didn't send me any billing statements during that time for several months. But they still kept billing against my retainer. When the retainer was drained, they started automatically charging my credit card. I could continue to elaborate on the numerous other issues I've experienced with Quentin's office, but I'll refrain from doing so to avoid making this review overly lengthy.