Cynthia Canales

Professionalism and integrity fell short for the amount of money we paid. Phone calls would not be returned or told to hold and never answer the phone. File was misplaced and our case was on hold due to inactivity on lawyers part. Unfortunately, our lawyer misplaced or lost original birth certifica...te of our daughter and after numerous attempts of having her replace birth certificate she failed to replace. Her assistants would tell us Ms. Canales was going to send us proof they had sent for an original copy but no email arrived to us or birth certificate. Something that was bothering was her lack of accepting responsibility for birth certificate and shifted blame to Mexico.