Jessica Marie Kludt

I work with our El Paso, Texas facility where Jessica handles legal issues we have problems with families (DOPA's) not paying their parents bill and refusing to sell property in order to get them eligible for Medicaid. We have a resident who owes over $54,000. Thanks to Jessica that number will n...o longer go up. She did something I have never had an attorney do in all my years working in long term care. This financial abuse was reported to ADPS and law enforcement. Nothing was done. Jessica sent me a letter to review that she wanted to send to the Attorney General. It was so well written. Yes this was financial abuse but she also wrote with concern for our resident. She got the ball rolling with that letter. They assigned an investigator to this case. We now have a legal guardian for our resident, the family no longer has access to her pension checks and this guardian will see that the house is sold, the nursing home bill paid off, Medicaid is applied for and our resident's needs met financially. Sending that letter to the Office of the Attorney General was not only a brilliant idea but the fact that she was determined to see the right thing done for our resident - meant so much. We are here to take care of those in our care and with Jessica's help we able to accomplish this.