I contacted Susan so I can try to rebuild the financial aspect of my life after an accident that broke my neck and resulted in job loss. I recovered well physically but I became financially distressed. I relocated to Austin for an employment opportunity. I continued to be harassed by creditors thre...atening all sorts of things. Susan was instrumental in clarifying what legal rights I have and dispelled the threats from creditors. I decided to hire her to file a Chapter 7 but time was of the essence and I didn't have all of the funds necessary to file. Susan went above and beyond her scope of responsibility and filed my case on my deadline of New Year's Eve in the nick of time (11:57 PM) with my promise to pay my balance the following week which I did in full. Susan and her dedicated, professional, and efficient staff were able to successfully get everything done right and on schedule! I appreciated the effective and necessary communication I received from her staff asking for information and providing me with court appointment reminders, etc. Honestly, I have never known or have heard of an attorney going so far to help a client in need to spend New Year's Eve away from all of the hoopla to file a case. She has not only put me on the right financial path but continues to provide me with wise counsel to get me back in control of my finances. Due to her genuine concern, impeccable attention to detail, expert knowledge of the bankruptcy laws, professionalism, and kind understanding heart; I am in a very good place today. I was even able to keep my BMW! I've read the reviews regarding Susan and her staff and decided to write my own. I cannot DISAGREE more with Mr. Thomas for writing such a vindictive-sounding review. He reminds me of the type of individual who would purchase an expensive suit to wear to a party; ruin it; and return it for a refund because he really did not like the color after all.