Avvo Review Score

4.2 /5.0

47 Client Reviews

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Showing 11 - 15 of 47 reviews

Posted by Maxine | January 21, 2022 | Hired Attorney

The Best experience ever!!!!

My experience with Susan and her staff has been absolutely great! I hired Susan in April or May of 2021 to handle my Chapter 7 Bankruptcy for my husband and I. The homework was the most challenging part. But my husband and I got through it. It took several phone calls to Susan and Melissa regarding t...hings we did not understand. Their response was clear, precise and professional. As of today our Chapter 7 Bankruptcy is discharged. Attorney Susan G. Taylor and her team of paralegals are in my book truly amazing!

Posted by anonymous | October 14, 2021 | Hired Attorney

Best Lawyer

Susan personally attended to me. She listened to my concerns and after reviewing my situation she made a recommendation based on her experience. She handled my case walked me through my complicated bankruptcy with great care and efficiency. I was very pleased with her and her staff.

Posted by anonymous | August 16, 2021 | Hired Attorney

Can I give zero?

Ms. Taylor is apparently a lonely woman who relies on her paralegal. She deflects bad reviews on her clients when in actuality it is her ineptitude. I have never been so stressed in my life. when she was my attorney. I fired her. She will not admit it. I had to ask her to only email me because s...he would change our phone conversations. She disparages people who call her out. I do not think she is mentally capable of performing her job. I'm sorry for her.

Posted by anonymous | August 03, 2021 | Hired Attorney

Happy Client

Ms. Susan Taylor and Melissa Luna have by far been the best attorney’s I have dealt with. They are very personable and do not sugar coat about anything. The spoke in detain about my Chapter 7 Bankruptcy Case and told me the pros and cons about filing. There were some issues on my case that it requir...ed that my case be delayed. At first, I was upset and I could not understand why, but I went ahead and agreed to it. When I went to my creditors meeting, I overheard another case, and they nailed a person that almost had the same issue. I am so glad Ms. Taylor postponed my case because I would not know what to do if that had happened to me. I am now DEBT FREE and me and my family are much happier. If you need a GOOD Bankruptcy Lawyer, call their office. You will not be disappointed. Thank you Ms Taylor and Ms. Luna, you are my saviors to myself and my family. Also, I would like to point out, that I realized that I was a difficult client to work but I had to swallow my pride. After all, I did hire an attorney to assist me to become debt free and save my family. Thank you once again for all your hard work on my case. From my family to yours.

Posted by Nicole | June 12, 2021 | Hired Attorney

The Worst Experience I've Ever Had

I gave Susan G. Taylor the last of my money. In fact, I had about $30 left to my name after I forked over $1,500 to her incredulous, demeaning, and irritable assistant. It took about 24 hours to get a receipt via email, which I requested, but obviously my fee didn't include the basics of custom...er service, which both Susan and her above reproach assistant cannot comprehend. I had told them numerous times their website header didn't show the text they insisted was there. And it was only when Susan acquiesced to listening (something she can't do very well) did she see her website is a mess and it's not FTC compliant. After receiving the documentation to my email with over 15 PDF attachments I was overwhelmed and confused. Her motto is, "Pay me my money, I'll treat you like crap, and you'll like it or I'll fire you and take all your money." I kept telling both her and her incessantly degrading assistant their documents weren't coming through and both of them REFUSED to listen. Going so far as being as B*tchy as they possibly could on the phone to me. I called multiple times, emailed and ABSOLUTELY NO RESPONSE. I sent screen shares showing how I couldn't access the documents, and STILL nothing. And then this absolute unprofessional nasty rude woman took all my money, refused to give me anything back and didn't give me anything for it. I have on paperwork. I have nothing but a contract that I hired her. So basically this is what you get when you hire Susan G. Taylor. You get to pay for her $500 hair color services. You get to pay for her shopping sprees and you get treated like a piece of dung on the bottom of her shoe. Good luck with this hot mess express. I filed a grievance with the State Bar of Texas after she took all of my unemployment money and screwed me over. It's attorneys like this that make it horrible for everyone. Hire at your own risk. I wouldn't even bother. She's like Cruella, nice at the start and a total nightmare after you give her money.

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