Avvo Review Score

4.2 /5.0

47 Client Reviews

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Showing 6 - 10 of 17 reviews | Communication Style

Posted by Maxine | January 21, 2022 | Hired Attorney

The Best experience ever!!!!

My experience with Susan and her staff has been absolutely great! I hired Susan in April or May of 2021 to handle my Chapter 7 Bankruptcy for my husband and I. The homework was the most challenging part. But my husband and I got through it. It took several phone calls to Susan and Melissa regarding t...hings we did not understand. Their response was clear, precise and professional. As of today our Chapter 7 Bankruptcy is discharged. Attorney Susan G. Taylor and her team of paralegals are in my book truly amazing!

Posted by anonymous | October 14, 2021 | Hired Attorney

Best Lawyer

Susan personally attended to me. She listened to my concerns and after reviewing my situation she made a recommendation based on her experience. She handled my case walked me through my complicated bankruptcy with great care and efficiency. I was very pleased with her and her staff.

Posted by Nicole | June 12, 2021 | Hired Attorney

The Worst Experience I've Ever Had

I gave Susan G. Taylor the last of my money. In fact, I had about $30 left to my name after I forked over $1,500 to her incredulous, demeaning, and irritable assistant. It took about 24 hours to get a receipt via email, which I requested, but obviously my fee didn't include the basics of custom...er service, which both Susan and her above reproach assistant cannot comprehend. I had told them numerous times their website header didn't show the text they insisted was there. And it was only when Susan acquiesced to listening (something she can't do very well) did she see her website is a mess and it's not FTC compliant. After receiving the documentation to my email with over 15 PDF attachments I was overwhelmed and confused. Her motto is, "Pay me my money, I'll treat you like crap, and you'll like it or I'll fire you and take all your money." I kept telling both her and her incessantly degrading assistant their documents weren't coming through and both of them REFUSED to listen. Going so far as being as B*tchy as they possibly could on the phone to me. I called multiple times, emailed and ABSOLUTELY NO RESPONSE. I sent screen shares showing how I couldn't access the documents, and STILL nothing. And then this absolute unprofessional nasty rude woman took all my money, refused to give me anything back and didn't give me anything for it. I have on paperwork. I have nothing but a contract that I hired her. So basically this is what you get when you hire Susan G. Taylor. You get to pay for her $500 hair color services. You get to pay for her shopping sprees and you get treated like a piece of dung on the bottom of her shoe. Good luck with this hot mess express. I filed a grievance with the State Bar of Texas after she took all of my unemployment money and screwed me over. It's attorneys like this that make it horrible for everyone. Hire at your own risk. I wouldn't even bother. She's like Cruella, nice at the start and a total nightmare after you give her money.

Posted by Adam | August 04, 2020 | Hired Attorney

Happy Client

Hello, My name is Adam, I was born and raised in Austin, and I am also current Client of Susan G Taylor’s. I just wanted to take a moment to recommend her Services to everyone! I have retained several Attorneys over the years, however, not once did any of them spend over an hour on the phone... explaining everything to me in detail as to want to expect for free! I generally, do not recommend people or companies to others, but I definitely recommend Susan G Taylor, Attorney for your Bankruptcy Attorney!

Posted by Aisha | January 10, 2020 | Hired Attorney

Wonderful Attorney

I never expected to get instant relief upon speaking to Susan for the first time. She is very friendly and seems to really know her stuff. She listened closely and seemed to fully understand my need. She was patient and explained the process very well, while giving me a deep feeling of comfort by the... conclusion of our call. I am grateful to have contacted her. I believe she will do an excellent job with helping me to resolve my issues.

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