Grace Ngozi Nwanguma

Ms. Grace Nwagunma communicated with only one party and did not make a reasonable effort to hear from the other side. This created the appearance of bias and undermined confidence in her impartiality. - Cultural sensitivity: Her interactions reflected potential cultural prejudices, which is especi...ally troubling in a case involving a diverse family and a vulnerable child. - Professionalism: Her demeanor and judgments appeared overly harsh and dismissive, which I believe falls short of the professionalism and neutrality expected in the human services and child advocacy fields. - Specialized expertise: Cases involving children with special needs require specific knowledge and experience. Based on her handling of this matter, Grace did not demonstrate the requisite expertise or familiarity with best practices for this population.