In September 2012, I was in auto accident that left me with permanent injuries and pain from said injuries. I was referred to Don by my previous attorney, because the other party's insurance wasn't even offering a penny. It was time to file suit thru the courts and start the litigation process. My case was complicated at best and presented one issue after the other. From the moment I met with Don and his staff, I felt at ease and knew my case was finally going to move forward and get results. From the date of the accident to reaching a settlement after mediation took 3 long years. Don Picked up the case 2 years into it. By the time I met with him and he took over, I was angry, upset and difficult to deal with say the least. Mainly, because I felt like the insurance company was dismissing everything I had gone thru and basically doing anything they could to discredit my case and pick me apart. He and his staff were always completely honest with me as to what I could expect. They treated me with kindness, listened to my concerns, and responded to emails and phone calls in a timely and professional manner. They kept me posted on the status of my case, what the next steps would be, the best course of action to take to achieve my desired results, worked hard and fought for me. He never over promised and under delivered. He delivered exactly what he said he would, results. I am very pleased with the outcome and I would not hesitate to recommend Don and his staff to anyone needing an attorney. With the Philips Law Firm, you get Honesty, Integrity, Caring, and a hard working team that will fight for you and what is right.