Charles K. Rowland

My initial instinct upon arriving at Bailey & Galyen in Bedford was to leave immediately; the law firm is designed like an HMO doctor's office, with lots of waiting and no concern for why you are there. After sitting in the lobby for an hour, I got up and told them I was leaving. All of a sudden, the...y scrambled to get a paralegal for me. I never even met with Chuck Rowland and didn't see him until 30 minutes prior to the court hearing. The office transferred my case to another location and paralegal WITHOUT informing me or asking me to consult with the new team. This after paying $2,500 for what was basically a dozen hours of their time and a few phone calls. Still no Chuck Rowland anywhere to be found. The AFTERNOON BEFORE the court hearing, his office called asking for more financial background paperwork, which ended up being pointless unless they wanted to know how much more they could bilk me for. In addition, they didn't even get the address right for the family law courthouse. So I arrive on time to finally meet Chuck Rowland 30 MINUTES BEFORE THE HEARING, which is all he apparently feels he needs to meet the client and review the case. He started the meeting by asking what I was seeking, despite the fact that I had communicated all of my concerns and legal desires to his paralegals in the past two months. His office scheduled the court hearing 3 weeks in advance but made no effort or interest to consult or review prior to the hearing. I am very much under the impression that Mr. Rowland knew what a waste of time the court appearance would be but made no effort to prevent said waste of time (for me), since he obviously had other cases scheduled that day. My ex-spouse's attorney immediately objected on the grounds they were uninformed of the petition details and was unable to reach Mr. Rowland through phone or e-mail. My impression of Chuck K. Rowland remains: he was rude, unprepared for my case, and seemed totally disinterested in representing his client. He did not even know basic information about the children (who were the focus of the hearing) and did not know most details material to the case because he never took the time to review the case. I regret choosing the law firm of Bailey & Galyen, but getting stuck with Chuck K. Rowland was the bigger insult. For someone with 26 years of practice, Chuck does not seem like he learned the basics, or he really doesn't care.