Rita Kay Bacot

This office rarely has a person to even answer the phone. NEVER will you be able to talk to the atty after the first call and $$ is paid--until its time to bill ABOVE what you paid up front and expected this would cost. Every call that takes MONTHS to get, then goes on for billable hours while ...you REPEAT everything you've already said MANY times before to her questions and get the run around when you ask questions instead of answers. Emails--even repeated --still go answered for months! LEGAL Paperwork is not forwarded? Phone calls are often voice mails left with a machine. Even if a person is there you never hear back when you're told you will. Not even close! I'm now told to expect ANY legal issue to take 1-2 years to handle--no matter what you were told up front. We are into year two now without a court date. Maybe all attys are this way these days, but I don't think they should be. I have to pay--no matter what the bills are--she's an atty and will sue me if I don't. But at what point do the excuses stop and something has to get done?