I will start by stating I wish there was a 6/5 star option.
During my senior year at LSU, I was involved in an automobile accident. The collision totaled my truck and resulted in me needing 4 months of medical attention. I was getting nowhere with the other party's insurance company. After several months of unanswered voicemails, they (Hertz) finally called me back, feeding me a bunch of lies, stating that their driver was cleared and the file was closed, leaving me responsible for all of my medical bills and telling me not to contact them anymore.
I called Stephen Backcock, at Babcock Partners - Personal Injury Law, about my case. He understood that I was busy with school and met me after hours (~8:15 p.m.) for a consultation. During the consultation, he assured me I had a case, and promised that he would fight for me, and win. The very next day I, miraculously, received a phone call from Hertz, who spoke with Stephen that morning. Contrary to the initial return call, the Hertz agent was very nice and professional. The call came too little too late, and I instructed them to contact my Lawyer, Stephen Babcock, from there on out.
In the closing week of the case, Hertz threw out a settlement offer that I was more than happy to accept. Stephen gave me counseling not to accept the offer, stating it would serve as a minimum guaranteed amount, he knew my case was worth more and that he would not settle until I get I what I deserve. That very same day Stephen settled my case, for almost double the initial amount, which far exceeded what I ever thought my case was worth.
Besides settling my case so successfully, Stephen far exceeded all expectations I've ever held for an attorney. He treated me with respect and honesty, he was sure to update me with any new information he had on my settlement (also when he did not have updates, just so I would never feel forgotten about), gave me his personal cell phone number so I could text him when he was away from his office, met with me whenever I was available (mostly after hours with my school schedule), and I never walked out of a meeting (or phone call) without feeling more confident than before it started.
His staff is also top-tier. They always greeted me with a smile, returned every phone call I made (by the length of this review I'm sure you can tell I called a lot), and placed me in a conference room with coffee, water, and snacks while I waited for my appointment to start.
Stephen and his staff have kept in contact with me since the closing settlement. I dropped by one day, unannounced, to thank Babcock Partners for everything they did for me. They were more than happy I stopped by and Stephen even came out to the parking lot to check out my new truck.
A few months after settling, my mother-in-law was involved in an accident. I was more than excited to recommend Stephen to represent her. I gave him a call to tell him about her accident and that she was hesitant to involve a lawyer (as lots of people are). To ease her mind and worries, he took the liberty to contact her himself. To date, he is representing my mother-in-law for her settlement, helped her get all the medical attention she needed, and she is ever so grateful he called her that day.