Heather Charlene Ford

She handles DMV matters and our tickets. This is a hybrid review addressing both. 5 stars for texting 5 stars for emailing 5 stars for returning phone calls and actually answering her own phone lines. I am so happy to have paid her to sit through that unnecessary wait at the DMV. Got my p...aperwork, got the registration and everything mailed over via USPS just like the confirmation and tracking number provided. To be honest, I felt silly because she really knew how to handle the whole situation and nothing fell short and she did everything expeditiously. I was worried for nothing. Okay, not nothing but I needed new documents before traveling and it was done flawlessly. Regarding the ticket piece: Got several tickets??? In New Orleans or the NOLA??? Just call or text and get Attorney Ford in the loop on what's going and on watch the numbers drop. I can't guarantee anything for anyone but I can say we got all our moving violations AND ALLLLLL the CBD parking tickets taken care of for less than HALF of what the city wanted. Go on vacation...don't leave on probation! Just call Attorney Ford and please say Joyce sent you as I might just need her again in the future since we will return for another convention and try to run off to Baton Rouge. I pray not to get any other tickets but this is the way to go if you do. Why? A) Professional and Fast. She said she'd do something she did. B) She even texted us when she got the voicemail twice. C) Took no time in following up and getting an agreement in writing after telling us the price. I said, "Okay" and "I'll pay on the next payday." She said "No worries. Just tell me the date and time you can meet." Impressed she didn't try to make us show up when she wanted us. Look folks life happens. You'll get tickets just like everyone else. You'll need someone flexible and can take payment in various forms (e.g. cash, card, Chase Quick Pay) BUT NO CHECKS. D) Got official paperwork everything was resolved and no holds or suspensions on the license. She also handles notary work like most attorneys yet I know she will travel or commute within the area.