Stacey Janssen

I should have been forewarned when she didn’t show up to our first meeting. She called and said she thought it was a Zoom meeting and was on her way. We waited for 40 minutes. I was told to come to our first meeting with two packets of papers filled out. She didn’t mention costs but came up with a pl...an of action that was never followed through on. We were told to send in a retainer for $1,000 and less than a week later it was raised to $1,500. We were told they would petition the court by Wednesday. I kept having to track her and her assistant down. I was told it was because she’s so good at what she does she’s in high demand. On Friday they finally returned my call to tell me they’d lost all of our paperwork. By this time our needs changed and I told them because they’re never available and unprofessional to lose all our paperwork we’re going to go with another lawyer. They did nothing for us and now they won’t return our retainer.

I was chosen as POA and needed to file for Medicaid. Not knowing what I was doing, I was referred to Stacey. It was the best decision I made. She handled all of the paperwork and filed it for me and I finally could SLEEP at night not worrying! Stacy Janssen is the BEST one could get for handling ...all of this mess for elder care! Her assistant - Tammy_ is wonderful also!