Patricia Lannon Kus

Patricia Lannon handled a workman's compensation case for me. I never actually met with her face to face. Everything was handled through the mail or over the phone. When I would call her office, I rarely was able to speak with her. For the most part, her legal assistants handled my calls. At times th...ey were very rude. They didn't get back to me in a very timely matter. Sometimes it would be days before I received an answer to a question. There were times when I didn't even know who I was speaking with or when the person I was talking to had no idea about my case. I had quite a few problems with the insurance company that I feel could've been handled better if I'd had better representation. Patricia didn't take the time to get to know me. My experience with her firm was very cold. They were not very personable or easy to talk to. They did not keep me informed about my case. I always had to contact them first. In the end, they were very quick to settle my case. It seemed that the firm was overloaded with cases, which caused me to feel like my case was not important. I would not recommend this firm to anyone. My personal opinion would be to find a smaller firm where you can receive personal one on one attention and actually meet with the person who will be representing you and your case.