Olivia St. Clair Long

I retained Olivia for a very sensitive post divorce matter after specifically seeking new counsel in a tight timeframe on this issue. During our initial consultation, she outlined a clear strategy, assured me her firm had handled numerous similar cases, and confirmed she was willing to take my case. ...Based on those representations, I moved forward. I retained Olivia for a very sensitive post divorce matter after specifically seeking new counsel on this issue. During our initial consultation, she outlined a clear strategy, assured me her firm had handled numerous similar cases, and confirmed she was willing to take my case. Based on those representations, I moved forward. We had one introductory meeting. After that, Olivia advised me that it might make sense to wait before filing paperwork to formally replace my previous attorney, stating this would buy us more time. I relied on that guidance. Then, 8 business days before my next court date, and without any prior indication of concern or communication from her or her team, I received a brief email terminating the representation. No meaningful explanation was provided. No acknowledgment of the timing. No phone call. As a result, I was left scrambling to retain new counsel and bring them up to speed on a complex matter with only two weeks before court. The lack of consistency, follow through, and professional courtesy was deeply disappointing. If a firm does not have the capacity or commitment to see a case through, that should be made clear at the outset. This experience created unnecessary stress and risk during an already difficult time.

I scheduled a paid consultation with Olivia. I paid the fee and received confirmation. Several days later, I received an email that she had a conflict, my appointment was cancelled and I would receive a refund. I scheduled another appointment for several days later and paid the fee. The day of the a...ppointment, I waited for my call. After 5-6 minutes, I called her office. While waiting on hold, I received another call. It was Olivia, 8 minutes late to our 30 minute consultation. I was excited to speak with her and we started right in. Right away, I noticed she kept interrupting and talking over me. It was disappointing and frustrating to say the least. However, I was hopeful to get her advice and retain her. At 22 minutes into our call, she abruptly ends and says best of luck to you. I questioned our call ending and she said it wasn’t a good fit and that we wouldn’t be working together. It was clear she was trying to get off the phone to make her next call on time. I expected more out of a paid consultation. Her attitude and demeanor were unprofessional. I would not recommend.