Michelle Marie Kniess

Michelle Kniess

Due to ethical and confidentiality constraints, we cannot comment specifically on this review. However, we offer the following points to anyone reading this: 1. Consider that an anonymous review may not be from an actual client or former client. 2. Our firm takes great care to produce quality work and we are always fully-prepared for Court appearances and other events on cases. 3. Invoices are submitted to all clients, every month. We do not seek payment without an invoice. If clients want another copy of their invoice, or want a copy forwarded to a third party, we oblige. Our billing and collection policy is clearly spelled out in our Fee Agreement, and we follow it. 4. Our firm does not represent multiple parties in the same proceeding. We only represent individual clients, and only communicate with those clients regarding the case unless specifically authorized to communicate with third parties. 5. We frequently review the status of all files to ensure they are proceeding appropriately. 6. We always encourage clients to bring any concern directly to us so that we can appropriately address it. We strive to maintain client satisfaction, while educating clients on what they can reasonably expect in terms of a timeline and an outcome for their case. 7. We communicate with clients about ways to accomplish their goals as efficiently and cost-effectively as possible. This includes consulting with clients on various strategies that can be pursued, and the relative cost potential of different options.