Roger A. Glenn

When I hired Mr. Glenn, he was very professional and told me everything he could do for me. Once the initial niceties were over, it became clear his main focus was billable hours and collecting on his bills. The professionalism quickly faded. The representation turned in to doing work on my case for ...him and his staff. His attitude changed to one where he believed the client worked for him. He does not tolerate a client questioning his motives or how he does things. On many occasions he degraded me and my opinion, and several times even screamed at me. Mr. Glenn and his staff dropped the ball more times than I can count. Both Mr. Glenn and his staff are extremely disorganized. There were constant errors that I had to get them to correct, and of course more billable hours. There was little prep prior to important hearings. Mr. Glenn would spend a great deal of time going over known information, telling me what he knows, and also searching for documents and information he had misplaced or couldn't locate. What prep there was, was extremely rushed and Mr. Glenn was very impatient. To best describe him, one minute you get a calm person, and the next, he is like a different person throwing a temper tantrum. Instead of professionally guiding me through my case, keeping my best interests the priority, he literally went out of his way to create more conflict in an already high conflict situation. I could not have been more disappointed in Mr. Glenn's representation. I am thankful I did not have to stick with a choice of lawyer I regretted.