Nola Hitchcock Cross

A friend recommended Nola as the best but she seems to have declined. From the first phone call I was told repeatedly consultation would be $395. Told this 2 times by Nola and 3 times by various office staff on phone and before and after consultation. Our first session ran over 1 hour as she asked q...uestions sending me off into tangents rather than getting the story out. After 1 hour I asked about what I would have to pay for additional time. She told me "Don't worry about it," but later sent me a bill for an additional $395. She took notes but the typed summary she sent a few days later was full of factual errors. Moreover she refused to give me a straight answer when I questioned how she would proceed or what my chances of winning would be. Rather she made vague assurances that after I signed a contract with her she would reveal her plan. I grew increasingly suspicious of her professional capabilities and after careful consideration decided to look for someone else.

Paid 395.00 for initial consult. All she did was take notes, no advice. I provided significant typed documentation and she proceeded to take notes on a legal pad off of my documents while I sat there. Then she passed case on to associate who didn't review the file and couldn't read her notes so he... had several pages of questions for me that were already addressed in detail. Associate drafted a letter to my opponent that was terribly incorrect and didn't reflect the facts and statements I provided in writing and verbally. Hours and hours of time wasted at hundreds of dollars an hour. Terrible customer service.