Jennifer M. Wall

I hired Jennifer Wall in good faith to represent me in what should have been a relatively simple divorce. Working with her was an absolute nightmare. I don't know what else to say, so I will post the grievance letter I filed with the OLR after it became clear she was unable or unwilling to represent ...me (and she charged me handsomely for her non-work). "I am writing this grievance because I believe Attorney Jennifer Wall, whom I hired to represent me in a divorce hearing, violated several rules of professional conduct. I am honestly concerned about her ability to represent clients. My case was a relatively simple divorce, but I can’t imagine the damage she could cause in a case where custody or other more pressing issues were involved. Her lack of diligence in working on my case was a major concern. She made one initial proposal and then made no further attempts to resolve my case. She had no contact with my husband or his representation until a few days before the pretrial conference. Per her own invoices, she did no work and had no communication about my case for over 6 months between August 2021 and January 2022. She had stated that if we came to an agreement, we could have used that February date to make the divorce final. Because she failed to act on my behalf, my case was now postponed until June, causing me unnecessary distress. I also have had a change in income during these delays that has the potential to negatively effect the outcome of my case. There were periods of extreme non-responsiveness. The most egregious and distressing for me occurred between the dates of 6/18/21 and 8/6/21. During this time, I was under the impression there was a hearing the first week of August. I inquired about it repeatedly with emails and phone calls and only received a response when I threatened to file a complaint. It turns out the hearing has been moved, but this was extremely distressing to me. There were numerous other times during her representation where I emailed and called the office persistently with no replies for weeks at a time. She had no communication with me between August 9, 2021 and January 4th, 2022. In addition, I discovered that she had forged an email to make it appear a delay was not caused by her. I received initial emails from her assistant on 3/1/21 and 3/3/21. On 4/28/21, Atty Wall claimed she was “re-forwarding” that email to me because I had failed to sign a document, claiming this was why she had not taken any actions on my case. When you compare the original and “re-forwarded” email, it is clear that they changed the email to include the omitted request and attachment. Lastly, she refused to provide me with invoices without the threat of reporting her. I received only 2 invoices between February 2021 when I retained her and March 2022 when it became clear she was unable or unwilling to work on my case. In both instances, she did not respond to repeated requests via phone and email until I threatened to file a formal complaint."