Andrea Lynn Beachkofsky

I called two days ago to set up a time where I could meet with Andrea for a consultation, I’m looking for a family attorney. When I first called, the legal receptionist checked to see if she was available and she was not available. The receptionist took down my information and told me she will give ...me a call as soon as she was available. Today, I call to check on the status as to when I could set up a time to have a consultation with Andrea? Andrea answers the phone and I had no clue that it was her. I thought it was another legal receptionist. I don’t know if it was a difficult day for her or if that’s just her personality … it was not a great experience. I gave a quick short reasoning as to why I was calling and her response was “no we can’t do that. We’re not doing that anymore. What are you needing?” The confusion. My response was, “I’m looking for a family attorney, I’m calling to set up a time where I can do a consultation.” Her response , “ Yes, no we can’t do that Not taking any family matter cases”. The way she responded made me ask, “I don’t think I got your name what’s your name?” Then she says, “It’s me Andrea” I’m grateful I have the resources that allow me to have multiple options. She should take a customer service class on how to communicate over the phone. I would not trust giving any money to her. Very thankful.