Shane Ryan O'Donnell

I was referred by a colleague when I was in Indiana for a wedding and was involved in an accident. I live out of state so I was in need of a local attorney. Mr. O’Donnell and his staff were courteous, attentive to my many telephone calls and lessened my trips from Illinois to Indiana. My case was set...tled in an expedient manner with a settlement offer prior to filing a formal lawsuit. I am pleased with my settlement as well as the personal attention given to me by Mr. O’Donnell. i had nothing but a wonderful experience from the beginning to the end. Highly recommended.

Office handled our personal injury case. We opted for a settlement. All through the processing of the file I was told that we had to wait for ALL of the billing to be finalized before any funds would be disbursed. At the end, we signed off on the release saying that the file was completed and that... we could never receive any additional monies in the future. We felt the office was trustworthy and didn't actually read the list of providers carefully. Turns (in the end)out the largest amount of charges was from Medicare and contrary to what I had been told, they were never included in the payout. They knew nothing about the case. So a few months after we received our portion, we started getting bills from them and O'Donnell's office kept requesting me to give them the correspondences and that it would be taken care of. After penalties started to accrue, the Department of Treasury put the file into a collection agency. Bottom line is that we had to pay Medicare on our own, and this was about a year after the settlement was made. I spent many hours on the phone and online trying to find out what had happened. Final word given to me by a supervisor in the Medicare Health Benefits department was that: "Your attorney dropped the ball on day one." It had seemed like a good attorney/client relationship, but it wasn't. I will never be able to understand why they would not inform the primary payor of the case. We had turned in the emergency room visit papers at our consultation which was the same day as the automobile accident. Wrote the Indiana Supreme Court to be advised if there was legal malpractice here due to neglect. Court could not intervene, but suggested the possibility of a civil suit. If any attorneys do legal malpractice cases, they must be hiding under a rock somewhere. Bad experience. Glad we hadn't spent ALL of the settlement money.

I really can't overstate what a wonderful experience I had with this law office. Shane is a very honest attorney, from day one he was up front with me about my car accident. He is clear about anything that may happen or problem that may arise and he talks to you in term that you will always understan...d. The communication was excellent and any questions I might have had were promptly and thoroughly answered. He always kept me informed about what was going on. He really knows his stuff. When it was all said and done I had received a settlement which far exceeded my expectations, and I have no doubt it was due to Shane's extremely competent representation. I'd highly recommend his services to anyone who needs a lawyer.

Attorney O'Donnell is an outstanding lawyer. He helped me get the settlement I needed with my personal injury case. He kept me up to date on every aspect of my case. When the insurance company didn't want to settle, attorney O'Donnell filed it in court. I couldn't believe the settlement we got but I... do believe attorney O'Donnell is the top personal injury attorney in Indiana.