Robert Dean Roache II

He has a job to do just like everybody else. He is recovering money that are really are owed to HOA. NORMAL PROCESS. but here is the issue. Had a run in with him a long time ago on some back dues on hoa. One big issue. Had me in the wrong county court. Not a county I lived in. Im not a attorney so at... the time didnt know any better. When i questioned him on wrong court. He said point blank. I dont care. We are here lets go on. I was stupid. The man know hows to make money. But has no morals and is very unprofessional. Some folks are just about results. He like a legal frieght train. I quess the best way to get him out of the picture. Pay your dues. Document everything. Send payments certified. Then he has no business.

I have called twice to get information regarding HOA fees. Office help is so rude. I tried to make a payment she refused to take a payment and said that it was to much of a hassle to take a split payment. Refusing payment??? Never heard of this before. She was rude, had a a horrible attitude and tri...ed to turn it around and say we will give you more time. No i want to make a payment to try to resolve this but again she refused. There is no website and seems like only 2 women in the office.

I could go on in length about this place. I have spoken to more than just Jamie and yes Jamie was absolutely a miserable human being. All I wanted to do was pay my bill but she insisted on fighting with me. She yelled and also made fun of me just like the man who reviewed before me. Other people, t...he current "office manager" was not as blatantly rude but Jamie was hard to top in that area. I asked the office manager questions about my case because I didn't understand everything that was sent to me. She said "I'm 10 minites late and you have taken up 20 minutes of my time so you need to tell me what your going to do- pay or go to court" I was shalked that another employee was rude jist like the other 2! I explained to her I wanted clatification on what I owe as the papers aren't adfing up plus to add to my confusion another lady working there lied to me and told me I had already paid the bill that the office manager was talking to me about. I have no problem paying what I rightly owe but I will ask for an explanation and these people will give you several different answers and treat you like you are garbage. If anyone wants to hire them DON'T. I have family that works in law and they can recommend people that get the job done without being horrible human beings. Just awful people. Almost horrific experience

It doesn't seem that "Robert" wants to actually associate himself with his clients or customers. Instead, he leaves it to his very rude secretary Jamie who is not only A B but also a HUGE C who shouldn't have any type of clerical job due to her lack in customer service care skills or just simply the... act of being kind. I have never spoke to someone as rude as her and recommend she be fired. Last time I had tried to call and speak with the actual "lawyer" she mimicked my voice and insulted me.