Mitchell Wade Allen

I used Mr. Allen for my Chapter 13. When I started, he and his wife were very responsive. However during the 5 years of my payment plan, they became less and less responsive. I am now at the end of my plan and can't get a response to save my life. I've sent multiple emails regarding my questions ...about my final payments (when do they actually end, etc.) and nothing. I finally had to call the trustee to get the answers they should be providing. Very disappointing as they were paid to represent me until final discharge which they are not doing.