Joan Jacobs Thomas

A friend reluctantly gave me Joan's number after her divorce, saying she was terrible about returning phone calls. Boy, she wasn't kidding! My case was a little more complicated, so more calls were needed (though not an unreasonavble amount), and over a year of working with her it rarely took less th...an a week or two and multiple attempts to get a call back. When I got fed up and switched attorneys, the next one told me that I'd spent my retainer on no work. Nothing had been accomplished. The new attorney said Joan's approach to the case was all wrong, and sure enough the new attorney's approach was successful: Divorced with a better outcome than Joan predicted. Joan means well and likes to hug her clients, but I didn't need hugs, I needed a capable attorney. Oh, and she refused to believe that she was bad about returning calls and often got important case details wrong. Awful.