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Posted by Oscar
I thought this was the man for me during my free 30 minute consultation. He seemed to be a humble guy and concerned and emotionally involved with my situation. He made me feel confident in the services he would provide. As soon as I sent him the money everything changed. I found myself trying to get in contact with him most of the time. He would not answer my phone calls. I spoke to his assistant more than I spoke to him. He didn't keep me up to date with where my case stood or where was going. I was asking him questions about the whole custody process in which I'm new to and he didn't provide me with information. There was a lack of communication. Let me start off by mentioning I live in a completely different state. My final court date I rented a car and drove a 16+ hours. Prior before leaving to Ohio I called Illner to confirm everything being clear. He said everything was good. When I arrived to the Ohio court Illner sat me in a room and said "looks like you drove all the way out here for nothing". Come to find out the mother of my child had a lawyer and moved the case to Milwaukee because she had just become a resident of that state. The judge was informed 3 days prior to the coury date. I left completely heart broken because not only did I pay this lawyer all this money for him to not do his job but now I won't be able to have my daughter in my arms. Illner should have done his research and took this case serious even more considering I was coming from another state. He could have saved himself a trip and I could have saved myself a trip, money, and heartache if he would have done his research. But instead he pocked an extra 500 dollars just for showing up to the court for 15 minutes to tell me there is nothing he can do. He was very insensitive to my case. I called him on the way back to Florida to see what was going to happen next and to see if I was going to be reimbursed any money back and of course no answer. I left voicemails and haven't heard back from him till this day. I do not recommend.
Posted by Lisa
Mr. Illner was our attorney in 2003 and did a wonderful job for us and He took the time to explain every question that I had for him. He did not rush. Took his time and he is worth every penny so much that we are hiring him again!!!! I give him a big thumbs up!
Posted by anonymous
I was very unimpressed with this attorney. I found him to be completely insensitive to the case and was more interested in closing the case as quickly as possible (he worked roughly 7 hours) and charged me a retainer that was not returned at all. 4k down the drain. I get sick to my stomach whenever I pass his office! Now, again, I am searching for an attorney again to take my ex BACK to court again.
He used to work out of the smith offices in avon lake, even they will tell you that he damaged their reputation.
Posted by Debbie
I had the great pleasure of working with Mr. Illner and seen first hand he treats his clients with respect, kindness and works for the benefit of his clients. He gains friendships with them as well as a professional relationship, he is one who you can trust.