Kind and honest.
Mr hayes did my husband and my wills, he was very helpful. After my husband passed away he helped me put survivorship to my daughter on my property. When my daughter passed away last year, without a will he met with me and discussed probate, he told me which packet to ask for, suggested I fill out the paperwork and file with the court because he would have to charge me about half of what her estate was worth. And he didn't charge me for that visit.