I’ve worked with Troy and his firm twice in dealing with nefarious acts by large institutions. His ability to wilt their arrogance in pursuit of fair and equal resolution is without compare. Troy artfully straddles the space between subtle compromise and stern retort, ensuring you’re on equal footing with powerful firms. He is my first call when anyone, including myself, needs help.
Troy did a awesome job for me and my family. Troy was very knowledgeable, professional and so was his partner Andy. They both did very well with my issue with the mortgage company. I would highly recommend that you hire him and his team to represent you in anything concerning your mortgage lenders. Do not wait go to them they can help.
Terry and Erin
This review is from a person who hired this attorney.
| Hired Attorney
Exceptional Representation
I’ve worked with Troy and his firm twice in dealing with nefarious acts by large institutions. His ability to wilt their arrogance in pursuit of fair and equal resolution is without compare. Troy artfully straddles the space between subtle compromise and stern retort, ensuring you’re on equal footing with powerful firms. He is my first call when anyone, including myself, needs help.
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Posted by Terry | June 12, 2018
This review is from a person who hired this attorney.
| Hired Attorney
Mortgage help
Troy did a awesome job for me and my family. Troy was very knowledgeable, professional and so was his partner Andy. They both did very well with my issue with the mortgage company. I would highly recommend that you hire him and his team to represent you in anything concerning your mortgage lenders. Do not wait go to them they can help.
Terry and Erin
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Posted by anonymous | August 23, 2017
This review is from a person who hired this attorney.
| Hired Attorney
Did a fine job on complicated mortgage case.
I hired Troy Doucet & Associates to represent me in a claim against my mortgage company. His team worked to find us the best settlement possible. I would absolutely recommend Troy for mortgage and banking law.
Posted by davneet | August 18, 2017
This review is from a person who hired this attorney.
| Hired Attorney
Great team of attorneys!
Mr. Doucet did not represent me directly on my case. It was another attorney in his firm who handled my case, but he did oversee everything in my case. I interacted with a few attorneys in their firm, because the case was very complicated. They did a wonderful job. They went above and beyond to get me justice. I do recommend this firm. They do help less fortunate, like it is stated on thier website. Thank you Mr. Doucet.
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Posted by Edward | October 9, 2014
Exceptional Attorney
Troy is the sharpest, most attentive attorney I have met. Nothing gets past him, and his expertise quickly resolved a years long matter in my significant favor. Make him your first call when you need world class litigation representation. He will not disappoint, and your case will take a turn for the best.
Posted by Travis | October 8, 2014
Impressive law AND business acumen
Our company has been working with Troy and his team for about 2 years now. We've dealt with lawyers in the past but none, I repeat NONE, have had the mix of law and business savvy that we needed when drafting our client contracts. When you're dealing with complicated, multi-year agreements as we do, a single mistake can cost you thousands and sometimes millions. We've been so impressed with the attention to detail personal touch he gives our matters that we wouldn't think of going anywhere else. The old adage holds true I suppose: You get what you pay for.
And I can attest, you'll get the best with Troy.
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Posted by anonymous | October 7, 2014
Great Attention To Detail - And They Actually Care About Their Clients
My company has trusted Troy and his firm for several years, and we have been very pleased with the experience. We are involved in high-value deals on a regular basis, so it's important to us that we have attorneys we can trust to protect us by not only drafting top quality documents but also providing accurate and insightful legal advice on an ongoing basis. It's obvious when working with Troy's firm that he has an obsessive attention to detail and actually cares about the wellbeing of each of his clients.
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Posted by anonymous | October 7, 2014
Outstanding and trustworthy
We have been clients of Troy's for over three years now. We simply cannot put in to words what Troy and his team has done for our family. Troy has been outstanding as a lawyer, but also as a support system. I have called Troy at all hours panicking about some sort of shenanigans that our lender was pulling and he has answered all of my questions and reassured me that this is just another one of their dirty tactics. I feel like I could trust Troy and his firm with my life, in fact, I have for the past three years!
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Posted by Désirée | October 7, 2014
Help WIth Foreclosure and Other Related Matters
I needed good representation, and I was apprehensive - I had moved to Texas and was having difficulty keeping current with payments on properties in Ohio. I was so fortunate to have found Mr. Doucet. He and his staff were polite, professional, respectful, diligent, responsive and effective. He handled three matters for me, and the results were all what I expected.
If anyone I know in Ohio tells me they need representation for something Mr. Doucet handles, I will very gladly give them his number.
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Posted by Harry | October 7, 2014
Very satisfied and happy!
Had many issues with a large mortgage company and Troy stepped in and helped me solve all of these issues. Things were handled smoothly and quickly. I was very satisfied.
Posted by Mark | September 8, 2014
Helped me when no other lawyers could.
I went through a chapter 7 back in 2008 at the time I had 10 different rental properties. My chapter 7 lawyer failed to inform me that foreclosures are handled by a different court. I found out two years later,when my chapter 7 lawyer called me and said the environmental court had a judgment against me for $250 per day on one property. He also informed me that two other properties were still in my name. I spent 4 years talking to various lawyers and trying to find the banks that held the mortgages on these properties. I found out that this was called "bank walkaway's" that is when a bank no longer wants the property and does not want to go through the foreclosure process because it is expensive. And they do not want to turn the property over to the individual holding the deed, because they would still have to go through the court system. Unfortunately, there is no case precedents or laws keeping banks from doing this. Troy was the only lawyer that I spoke with that was able to find the bank that held the mortgages. Troy also came up with a way to force the bank to go into foreclosure and on one property release the property to me. Troy was able get the environmental court judgment against me dropped and help me get out from under the properties when no other lawyer could.
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Posted by Chris | July 25, 2017
This review is from a person who hired this attorney.
| Hired Attorney
Poor experience
In my initial consultation with Troy, he gave me good indications that my case was strong, simple and straightforward. Based on the information he provided and those I read on his website, I was under the impression that his firm has previously handled cases similar to mine. I felt confident that my case would not be a novel undertaking for the firm. Once I signed the fee agreement, I never once again met or spoke with Troy.
At the start of my case, I found out that the attorney assigned to me had quit and I was told the new person handling my case would be “J” and his boss, Andew Gerling, had to sign off on everything. Maybe that’s why my first two billing statements show an inordinate amount of time (about 24+ hours) spent on the (enumerated) complaint filed with the court, not to mention the repeated review or meeting with senior or supervising attorneys regarding my case.
I communicated mostly with “J” throughout my case, who was nice and personable, and I spoke with Andrew twice, mostly about billing issues and my concern that I would not fully recover my loss because of the mounting legal expenses. First call, he was very reassuring. Second time, he went back on his assurances as I understood them and was pretty rude, in my opinion. In the end, the total legal bill was about 70% of the settlement award. After negotiating with the firm, they discounted their fees so I would get 40%. I think it is disingenuous to say that I got 100% of the award just because the settlement amount was split into two payments: one check was made out to me and the other was paid to Troy’s firm.
I understand that law firms have to earn money. There are fees associated with all the services they provide. I do not begrudge them that and they did work on my case. However, I feel like they could have accomplished the work needed with less hours. And it really didn’t reassure me when I saw the opposing counsel had even questioned the reasonableness of their fees in their court filings. Maybe this was just a trial tactic from the other side, but it reinforced my concerns. Overall, it was a very stressful experience for me to worry constantly whether I would be worse off than when I started and I felt strongly enough to leave this review based on my actual experience, how I felt I was treated, and what I know to be true for my case.
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Response from Troy DoucetNovember 12, 2017
Chris, I’m sorry that you did not reach out to me directly during your case to discuss your concerns. The first time I heard you were dissatisfied with our service was after you had signed the settlement agreement and received your proceeds. I am always happy to talk to any client before their case is finalized to see how we can ensure their satisfaction as part of the settlement process. However, waiting until the case is over makes that discussion challenging. Good luck to you moving forward.
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Posted by Michael | April 20, 2017
This review is from a potential client who consulted with this attorney.
| Consulted Attorney
Not the easiest firm to work with
Attempting to reach Mr. Doucet you first have to get past the person that answers the phone. Not to say she wasn't nice... but there is certainly room for improvement. What was promised was not delivered. So a follow up call and again the conversation wasn't the best. Finally spoke to the attorney (still not Mr. Doucet as I requested), but he promised a call back the next morning. About 3pm I called back and was told that they are busy and I was on the back burner. At that time the secretary suggested that I should call another law firm as well. I was surprised that she would suggest that. (The call was recorded if there is any dispute). After a bit the original attorney called back and made it seem as if I couldn't pay. He even said that his fees would be higher than the amount I am trying to get back.
The calling another law firm advice from the secretary would probably be best for most people who need help, as this law firm doesn't seem to want to do it... especially in a timely fashion.
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Response from Troy DoucetApril 20, 2017
Michael, I'm sorry that I was not able to personally talk to you. However, please be assured that two attorneys in my office were able to review your matter to consider whether to accept it, including my senior attorney here. I apologize he did not call you back promptly in the morning as promised. I understand you were able to reach him later in the day and that he advised you that we would not be able to assist with your matter. I have also looked into your case and agree with their assessment.
While we can not accept your matter, I hope that you are able to find another law firm to help you. I believe in referring matters to other law firms when we can't help, because I think that is in the long-term best interest of people needing legal help, such as yourself. However, I am sorry that your experience did not live up to your expectations here. Good luck to you moving forward.
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Posted by anonymous | March 4, 2015
I would not recommend this lawyer
I sought out legal advice from Mr. Doucet, but because I am not his usual client he decided to discourage me from taking any further legal action. He was very condescending and would not give me straight forward answers. If you are giving someone legal counsel I believe you should be respectful of their situation, regardless if you are able to help the person or not.
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Response from Troy DoucetMarch 5, 2015
I am terribly sorry for your experience. I never want a prospective client to feel that their situation was not valued or fully understood by me or any member of my staff.
My normal method of case analysis is to completely understand the issue(s) presented first, and then provide direct paths to resolve those issues. I try to be clear and direct with clients, even if that means letting them know that I don’t think a case will succeed. I have found that having a frank discussion about a case’s chance of success upfront prevents disappointment later. It also saves you money, as I would rather you know the challenges that might arise in the case before you spend money on it. Thus, I’m sorry that you felt like I was discouraging you from taking legal action as I probably was just trying to be as upfront as possible with you.
I certainly agree with you that every lawyer should be respectful of each person’s situation regardless if we can help, and am again sorry you felt that I did not live up to that standard.
Regards,
Troy Doucet
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Posted by anonymous | February 16, 2013
Not Satisfied
He was unable to represent my case. I felt he was not communicating important information to me and was not allowing me to address issues that were of a concern as well as not including me in the decision making. I felt that his fees did not justify the work.
Response from Troy DoucetMarch 22, 2014
We work very hard to comprehensively review each prospective client's case, and believe strongly in communicating professionally and diligently with all clients. I am very sorry that you felt your experience was anything but positive, and I would like the opportunity to discuss your concerns directly. Please feel free to call me at (614) 944-5219.
While we try to help everyone needing our assistance, from time to time, we feel it is in everyone's best interest to decline representation. I would rather be up-front about your case during our first meeting, rather than have you pay us a fair amount of money without a likelihood that we can meet your objectives. Again, I apologize for your experience.
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Foreclosure Attorney | Nov 26
Relationship: Fellow lawyer in community
"Troy brings a unique and valuable perspective to helping his clients understand and pursue their rights in foreclosure and related consumer affairs. He is committed to serving this community and helping individuals recover when they have been treated in an unfair manner."
Consumer protection Attorney | Oct 04
Relationship: Worked for lawyer
"I worked for Troy when I was first starting my career as an attorney. While working for Troy, I was impressed by both his genuine passion for helping consumers and his commitment to representing clients who were under-served by the legal community. Consumers are lucky to have Troy in their corner."
Foreclosure Attorney | Jan 05
Relationship: Fellow lawyer in community
"I endorse this lawyer. Troy is the sort of lawyer who puts others first. He's detail oriented, he gives accurate analysis, and he’s a true professional."
Unknown Attorney | Apr 03
Relationship: Fellow lawyer in community
"Troy is that rare combination of an aggressive advocate balanced with a thoughtful counselor and strategic advisor. He knows how to make the law work for his clients. Troy and his firm are well-deserving of their reputation as one of the best foreclosure defense and consumer litigation firms in Ohio."
Foreclosure Attorney | Dec 30
Relationship: Fellow lawyer in community
"Troy is highly regarded in Ohio in the areas of foreclosure defense and consumer litigation. He is a true consumer advocate with a reputation for fighting for his clients. It is with no hesitation that I submit this endorsement."