Troy John Doucet

Our company has been working with Troy and his team for about 2 years now. We've dealt with lawyers in the past but none, I repeat NONE, have had the mix of law and business savvy that we needed when drafting our client contracts. When you're dealing with complicated, multi-year agreements as we do, a single mistake can cost you thousands and sometimes millions. We've been so impressed with the attention to detail personal touch he gives our matters that we wouldn't think of going anywhere else. The old adage holds true I suppose: You get what you pay for. And I can attest, you'll get the best with Troy.

My company has trusted Troy and his firm for several years, and we have been very pleased with the experience. We are involved in high-value deals on a regular basis, so it's important to us that we have attorneys we can trust to protect us by not only drafting top quality documents but also providing accurate and insightful legal advice on an ongoing basis. It's obvious when working with Troy's firm that he has an obsessive attention to detail and actually cares about the wellbeing of each of his clients.

We have been clients of Troy's for over three years now. We simply cannot put in to words what Troy and his team has done for our family. Troy has been outstanding as a lawyer, but also as a support system. I have called Troy at all hours panicking about some sort of shenanigans that our lender was pulling and he has answered all of my questions and reassured me that this is just another one of their dirty tactics. I feel like I could trust Troy and his firm with my life, in fact, I have for the past three years!

I needed good representation, and I was apprehensive - I had moved to Texas and was having difficulty keeping current with payments on properties in Ohio. I was so fortunate to have found Mr. Doucet. He and his staff were polite, professional, respectful, diligent, responsive and effective. He handled three matters for me, and the results were all what I expected. If anyone I know in Ohio tells me they need representation for something Mr. Doucet handles, I will very gladly give them his number.

Had many issues with a large mortgage company and Troy stepped in and helped me solve all of these issues. Things were handled smoothly and quickly. I was very satisfied.

I went through a chapter 7 back in 2008 at the time I had 10 different rental properties. My chapter 7 lawyer failed to inform me that foreclosures are handled by a different court. I found out two years later,when my chapter 7 lawyer called me and said the environmental court had a judgment against me for $250 per day on one property. He also informed me that two other properties were still in my name. I spent 4 years talking to various lawyers and trying to find the banks that held the mortgages on these properties. I found out that this was called "bank walkaway's" that is when a bank no longer wants the property and does not want to go through the foreclosure process because it is expensive. And they do not want to turn the property over to the individual holding the deed, because they would still have to go through the court system. Unfortunately, there is no case precedents or laws keeping banks from doing this. Troy was the only lawyer that I spoke with that was able to find the bank that held the mortgages. Troy also came up with a way to force the bank to go into foreclosure and on one property release the property to me. Troy was able get the environmental court judgment against me dropped and help me get out from under the properties when no other lawyer could.

In my initial consultation with Troy, he gave me good indications that my case was strong, simple and straightforward. Based on the information he provided and those I read on his website, I was under the impression that his firm has previously handled cases similar to mine. I felt confident that my case would not be a novel undertaking for the firm. Once I signed the fee agreement, I never once again met or spoke with Troy. At the start of my case, I found out that the attorney assigned to me had quit and I was told the new person handling my case would be “J” and his boss, Andew Gerling, had to sign off on everything. Maybe that’s why my first two billing statements show an inordinate amount of time (about 24+ hours) spent on the (enumerated) complaint filed with the court, not to mention the repeated review or meeting with senior or supervising attorneys regarding my case. I communicated mostly with “J” throughout my case, who was nice and personable, and I spoke with Andrew twice, mostly about billing issues and my concern that I would not fully recover my loss because of the mounting legal expenses. First call, he was very reassuring. Second time, he went back on his assurances as I understood them and was pretty rude, in my opinion. In the end, the total legal bill was about 70% of the settlement award. After negotiating with the firm, they discounted their fees so I would get 40%. I think it is disingenuous to say that I got 100% of the award just because the settlement amount was split into two payments: one check was made out to me and the other was paid to Troy’s firm. I understand that law firms have to earn money. There are fees associated with all the services they provide. I do not begrudge them that and they did work on my case. However, I feel like they could have accomplished the work needed with less hours. And it really didn’t reassure me when I saw the opposing counsel had even questioned the reasonableness of their fees in their court filings. Maybe this was just a trial tactic from the other side, but it reinforced my concerns. Overall, it was a very stressful experience for me to worry constantly whether I would be worse off than when I started and I felt strongly enough to leave this review based on my actual experience, how I felt I was treated, and what I know to be true for my case.

Attempting to reach Mr. Doucet you first have to get past the person that answers the phone. Not to say she wasn't nice... but there is certainly room for improvement. What was promised was not delivered. So a follow up call and again the conversation wasn't the best. Finally spoke to the attorney (still not Mr. Doucet as I requested), but he promised a call back the next morning. About 3pm I called back and was told that they are busy and I was on the back burner. At that time the secretary suggested that I should call another law firm as well. I was surprised that she would suggest that. (The call was recorded if there is any dispute). After a bit the original attorney called back and made it seem as if I couldn't pay. He even said that his fees would be higher than the amount I am trying to get back. The calling another law firm advice from the secretary would probably be best for most people who need help, as this law firm doesn't seem to want to do it... especially in a timely fashion.

I sought out legal advice from Mr. Doucet, but because I am not his usual client he decided to discourage me from taking any further legal action. He was very condescending and would not give me straight forward answers. If you are giving someone legal counsel I believe you should be respectful of their situation, regardless if you are able to help the person or not.

He was unable to represent my case. I felt he was not communicating important information to me and was not allowing me to address issues that were of a concern as well as not including me in the decision making. I felt that his fees did not justify the work.