Mr. Pond was great! He was easy going, and was very thorough when he walked me through my options for bankruptcy. He explained the processes and the estimated costs of each option. I had made 2 appointments with another firm in the area and, because of my impression of the lady that made the appointments and my nervousness, I didn't go. As soon as I spoke to Mr. Pond's receptionist, it clicked. She was easy to talk to and that helped me so much! This is a wonderful office! Friendly and knowledgeable- I will recommend him to all of my friends.