Nicole Leigh Naumann

As a realtor, I had previously worked with Nicole on a transaction that went smoothly. She is located close to my farm area, so I referred her when I thought a transaction warranted an attorney vs a title company. I received a listing from a client with a criminal history, and it was a quick-close ca...sh contract (3 weeks). She agreed to take the closing. I had told her it was a sticky closing and the client was an alcoholic. I delivered the docs to her office, and then she went silent. No one from her office would return my calls when I had questions pertaining to the transaction. I was concerned after a week, but since they had been so efficient with my other closings, I hoped everything was moving along smoothly on her end. Finally, after nearly 2 weeks (a week before scheduled closing date), her assistant called to say they would not handle the transaction because Nicole didn't want to work with a client who had a "violent" criminal record. I understand everyone has their standards, and she has a right to refuse a client but she left me hanging in a pinch. When I stopped by the office to pick up the paperwork that afternoon, I asked her assistant if Nicole could recommend another attorney who would be willing to handle the case. Nicole refused to answer the question. In fact, when she saw me, she turned around and ducked into another room, outright refusing to even speak with me. I was calm and respectful and was just trying to find a way to get the property to close for my client, asking for a recommendation since she was not comfortable handling the transaction. I was completely baffled by the experience and really disappointed. I have never referred her again. That experience showed me that she can not be reliable or consistent ... that kind of behavior lacked professionalism or respect for a professional peer.