For the most part, unfortunately when you need an attorney it's because you need help with a difficult situation. That's what I received from Francisco Cieza, help. I found myself in a scary situation where I was taken advantage of and I didn't know what to do. I had never been in trouble or been in a situation where I needed a lawyer, but here I was! Francisco quickly defused my anxiety by giving me the facts of my case. This was going to be a process. I had questions, he had answers. I was nervous, he calmed me down. I never waited too long for a response whether it was a reply to an email or a phone call that he missed due to helping another client. He always followed up in a timely manner and was professional while being sympathetic to my situation. Needless to say I was very happy with the outcome of my case. I hope to never have the need for a lawyer again, but if I do I will definitely contact Francisco again! If you need an attorney I would strongly recommend his services.