Susan Wanda Tolbert

If you hire this team you will NOT deal with Susan W. Tolbert. I spoke with her only twice during the entire ten months of my case. You will deal with her DISRESPECTFUL, UNPROFESSIONAL, LAZY, RUDE case manager Jennifer Morris. I tried to get one of her other six case managers and Susan called me and ...yelled at me. Told me Jennifer was her best worker, which was sad because she was VERY unprofessional. She actually told me if I didn't want to work with Jennifer Morris I could go to another law office but I had already invested six months with these two so I simply spoke with Jennifer as little as possible. They sent me to doctors that I was told were under contract with them and was NOT ALLOWED to see doctors that were covered under my own Health Insurance BCBS. Her case worker never got MRIs, X rays, or any other past medical history that would PROVE that these injuries were NOT pre-existing. Susan called me and told me if I went to court I would possibly lose the case because we had no way to prove these injuries were caused by this accident. As an RN, I knew which MRI's from my past would help me win this case so I CALLED TWIN LAKES and got the records, sent them to their office and four days later I won the case. NO THANKS TO THEM. After winning $100,000.00 they kept $41,000.00 telling me that my medical bills were $34,000.00 which CAN NOT BE TRUE because I never went to the hospital, I had NO surgeries, I had steroid injections and Ablation with THEIR doctors at AdvantaCare, three visits with their doctors at Coastal for medication and chiropractic visits twice a week for two months. If I had used my own health insurance it would have cost me $2500.00 copay and that's it. These people are liars, unprofessional, rude, disrespectful, and probably illegal forcing me to go to their doctors who are most likely on their payroll!!! BUT being lawyers they know how to get away with it. DO NOT USE MORGAN AND MORGAN. At least not the Daytona Office. "For the People"......NOT SO!!!! They are FOR THE MONEY, their money, not yours.