Julie Camille Moore

I retained The Law Office of Julie C. Moore, LLC for an automobile accident I was involved in. During the year-process, there were several issues and concerns that I have. At no point did I ever meet with Ms. Moore. All of my phone communication and in-person communication was with the paralegal, fr...om the initial consultation through me receiving my payout. At the consultation, I was told that the firm’s fee was 30% and at the time that I received my payout the fee miraculously changed to 33%. The firm initiated a claim with my insurance company to receive additional funds but did not inform me of their intentions to do so. I was notified by my insurance company and then I received a call from the paralegal informing me that they had already submitted a claim. The communication with the paralegal was horrible and I had to constantly call her to check on the status of my claim, with very little follow-up. The paralegal initially told me that she would assist with the diminished value on my vehicle but never followed up and I had to take care of that myself. I would never recommend Ms. Moore or her firm. I feel that they were deceptive and their level of service was below average. I also feel that they were only in it for the check they received and not my best interests. Additionally, I signed over a check that the firm received from the insurance received that was in my name. The paralegal presented the check to me backwards and I was instructed to sign the check without seeing it. I had to turn the check around to actually see what I was signing and for what amount. I was then instructed to sign a document indicating that they would withhold monies for any bills that I was still liable for, when I had already instructed them to pay all of my bills first prior to giving me my payout.