Charles M. Sasser

I hired Mac and Heather to handle my ERISA LTD case and they have done a fantastic job with my case. They have worked with me for many years to first maintain my benefits and then ultimately to reach a significant settlement with the insurance company. Their staff (Heather, Jennifer and Doreen) are w...onderful and very professional; They always knew exactly what to do and were kind and caring. I was always able to reach them and they always completed documentation professionally and timely and worked very effectively with my doctor’s office. Mac created significant extra value during the negotiations and was able to achieve the very best outcome for me. I am very fortunate that I was able to find and hire this firm to represent me and would highly recommend them to anyone else in need of representation for an ERISA LTD case. I can’t imagine where I’d be without them; I feel so fortunate that they were on my side and can’t say enough good things about them.

I turned to Mac Sasser for help after getting the run-around from the insurance company responsible for my Long Term Disability case. They initially approved my claim and then almost as quickly denied it – something I learned was not uncommon with LTD. I also learned the hard-way that when such ins...urance is (was) obtained through your employer it falls under ERISA, which in and of itself adds layers to the process and difficulty obtaining a fair outcome. Mac initially took the time to speak with me on the telephone and even followed-up with me a while later when he had not heard back. It was during these calls that I gained a sense of confidence in his ability and more importantly, comfort in his level of conviction in doing the right thing. In the overall scheme of things, my case was not huge for an attorney with Mac’s credentials and experience. That said, at no time did I ever feel Mac and his team were not working on my behalf and towards a positive resolution. It took time, longer than I wanted but Mac and Heather kept me in the loop as to what was taking place and more importantly offering a realistic timeframe for next steps. Ultimately we were successful on several levels thanks to the firm’s efforts. At one point my LTD was reinstated, at least for a period of time, but then the insurance company started their crap all over again. Mac pushed forward and in the end, after having to file, the insurance company finally came to the table with an acceptable settlement offer. I am very thankful to Mac, Heather and team for their time and efforts and highly recommend the Sasser Law Firm.