This past April spent about 20 minutes on the phone with Steve discussing my design patent application at the PTO. Steve gave me a clear, understandable explanation on how the PTO evaluates applications for complex designs. He said that his firm was willing to assist. He quoted me his fee. He gave me his estimate of the probability of the PTO approving our appeal to them to reverse their decision to decline the original submission. Steve discussed the rationale for his opinion. In the end he recommended i give serious consideration as to whether or not any appeal of the PTO's decision would be worth the cost. He's a real-deal guy. No question I would and will use his services.

After spending a fair but large amount of $ for a patent prosecution with Steve I asked his advice on a related matter. When I questioned a billing invoice I was unceremoniously "fired" as a client. He bailed on his client without rational reason and this caused real headaches years later when reminders for patent maintenance fees due were not sent. In my experience with him I found him to be hot headed and unprofessional in his judgement and practice. He was unwilling to adress reasonable concerns in a professional manner and will talk right over you making any discussion impossible. Buyer beware...It's Steve's way or the highway.