Nekia Jauane Pridgen

They got my ticket taken care of but they sent me ZERO emails throughout the process so i had absolutely no idea what happened to my ticket till i called the office. They took so terribly long to send me the ticket details after the fine was settled, i had to call 4 times in 4 consecutive weeks to as...k about my ticket and the paralegal had the same response saying " youll get it early next week ive got you at the top of my list". Also the paralegal is pretty damn rude and unflattering to talk to so calling back again and again was painful. They say that they get you 90 days to pay off your ticket but what they dont tell you is you are paying $20 to get this extension. I didnt need it at all, so i paid $20 more for no reason whatsoever. Will not be going through her if this happens again, its less of a pain to just go settle it myself, Will not recommend to a friend.