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James Thomas Jordan

3.0
Rating: 6.5

Licensed for 26 years

Real estate Lawyer at Salem, VA
Practice Areas: Real Estate, Wills & Living Wills

25 E. Main Street, Salem, VA

About James

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Licenses

Licensed in Virginia for 26 years

State: Virginia

Acquired: 1999

Active

No misconduct found

Location

Law Offices of James Thomas Jordan

25 E. Main Street, Salem, VA, 24153

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James Thomas Jordan's Reviews

Avvo Review Score

3.0 /5.0

1 Client Review

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Showing 1 - 1 of 1 review

Posted by anonymous | June 16, 2022 | Hired Attorney | Wills & Living Wills

Competent, but team's customer service is lacking

We engaged James Jordan's team to help update our wills. It appears that this law firm specializes in document preparation (wills, trusts, real estate, etc.). The attorney himself seemed knowledgeable and explained things appropriately. They did what we needed done. I hesitate to recommend as i did n...ot find his staff very customer friendly. It was difficult to schedule follow up meetings. This could not be done for 2 or more weeks and must be done with phone call as they do not allow scheduling via email.

James Jordan

Replied last June 21, 2022

I apologize for your difficulty in scheduling a follow-up meeting. We do try and have clients back in for signing their documents as quickly as possible, but how far out on the calendar will depend on caseload and other factors. If the situation is an emergency, we do our best to be flexible. Also, I find that scheduling over the phone is more efficient as it allows us to find an appointment date and time that fits both the office calendar and the client's schedule. With estate planning documents, it is necessary to ensure that the required number of witnesses and a notary public is available.

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Robyn Smith Ellis headshot
Robyn Ellis

Elder law lawyer

Experience

Rating:  6.5 (Good)

Languages

English

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