Cassandra Mann-Haye Chin

I recently found myself in need of a divorce attorney. Someone who was familiar with the military and who could assist me even several states away. Cassandra Chin was very knowledgeable and professional, and was quick to respond to my questions. I expected this situation to be very stressful, howe...ver Cassandra Chin was there to reassure me, explain the processes, and to keep me informed as the situation unfolded. Her communication was always on point and timely. Thankfully, my children are grown, but I know Cassandra was prepared to find the most satisfactory solution for any and all parts of this process. I recommend Cassandra Chin and the Nichols Zauzig Firm wholeheartedly.

I hired Ms Chin back in February 2020 to represent me in my divorce (which does not involve children/custody) but had to terminate her services 1 year later without my divorce being over. Interestingly, I hired Ms Chin based on a positive online review among other reasons. Now here I am, posting a re...view of my own. To begin with, neither my spouse nor I received the initial letter Ms Chin stated she sent to both of us to the two separate addresses informing him that she was retained by me. When I emailed 4 weeks later to find out the status of my case, I was charged for the email response attaching a “courtesy copy” of the letter that neither my spouse nor I ever received. Ms Chin finally sent my spouse a follow-up to the letter 3 months later! Later, when I reached out to my spouse about financial support. His reply was, “You might want to follow up with your lawyers since they have not done anything since you and I gave them our information. I am sure they keep charging you...”. He was correct. I had informed Ms Chin of my disappointment and dissatisfaction with how my case was being handled even before his response. Not only did Ms Chin cost me considerable time and money scheduling/postponing/cancelling hearings, I was also bombarded with costly and redundant emails which I finally had to demand that she stop sending. I was also charged a hefty sum to draft an additional financial document that was not needed, and without my consent. When I found out, because my spouse’s lawyer retaliated with same, I told Ms Chin that I did not give her permission to do this and that I did not want it done. I was not reimbursed for this charge I did not authorize. Ms Chin also failed to include a pertinent requirement I wanted included in my Pendente Lite agreement, resulting in severe financial distress and anxiety. Ms Chin also failed to send me a revised document within the two weeks as promised. When I realized that over six weeks had gone by and Ms Chin still did not send the revised document, especially since I had nothing much to show for the $8,000 I had spent so far, I felt that it was not in my best interest to continue to retain Ms Chin. This, coupled with Ms Chin’s handling of my case from the onset, resulted in my decision to terminate her service. Also, I recently found out from my spouse’s attorney that he had discussed mediation with Ms Chin. However, Ms Chin did not to mention this to me, though I am/would have been receptive to mediation.