I had known Attorney Mcgrail for a number of years, first as a fellow volunteer at a non-profit organization where I continue to appreciate and value her commitment to a worthy cause. It was in this context that I first divulged information about a stressful situation regarding an incompatible roommate who was attempting to evict me with insufficiently timed, improper notice. Since I had immediate need of legal counsel, and since Ms. Mcgrail is licensed to practice in Maryland as well as Washington, D.C., she offered to help. Her advice was sound and given the fact that she does not specialize in cases of this nature, I was impressed with the versatility of both her knowledge and skills. Even in the most emotionally wrought moments of my dilemma, she was calm, professional, and at the same time, compassionate. Her advice was sound; decisions not to take action were just as effective as the actions she did take. She reviewed letters and forms I submitted and was instrumental in resolving the case without going to court. Telephone calls were returned promptly. One thing that impressed me the most was her response to detailed voicemail. On a day in which my situation changed dramatically over the course of a couple of hours, I called twice, once to ask Mary Ann Mcgrail to place a call on my behalf, and then, later, to request that she not place that call. Because she listened to all her messages before taking action, I was able to avoid a potentially difficult turn of events. I managed to make peace with my roommate until I had sufficient time to find a more suitable, new home. I remain grateful and urge you to consider hiring Ms. Mcgrail.